Follow up on every missed ketamine integration session
Every morning, WebRun opens OptiMantra and Google Calendar, finds any patient who missed a scheduled integration session the day before, checks whether they have already rebooked, and drafts a friendly reschedule text in Twilio that your front desk reviews and sends.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I follow up automatically when a patient misses a ketamine integration session?
WebRun checks OptiMantra and Google Calendar each morning for patients who missed a scheduled ketamine integration session, skips anyone who already rebooked, and drafts a friendly reschedule text in Twilio naming their therapist. Your front desk reviews and sends each draft, so no missed session goes unfollowed while nothing texts a patient unattended.
- Every missed integration session gets a same-day reschedule draft, not a silent drop off
- Patients who already rebooked on their own are automatically skipped
- No text reaches a patient without front desk review first
Built for ketamine clinic front desk · integration therapists · ketamine clinic managers · patient care coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.optimantra.comin a real browser with your saved login - no setup, no API keys. -
1
OptiMantra - find missed integration sessions
optimantra.com How to Automate OptiMantra
WebRun opens OptiMantra to find missed integration sessions. - Open OptiMantra and pull yesterday's scheduled integration sessions
- Mark which ones were completed, canceled with notice, or a no-show
- Note the assigned therapist and the infusion series the missed session belonged to
Done when Every no-show integration session from yesterday is identified with its therapist and series.
-
2
Google Calendar - check for an existing reschedule
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to check for an existing reschedule. - Check the patient's calendar for a new integration session already booked
- Skip anyone who has already rescheduled on their own
Done when Only patients with no existing reschedule remain on the follow-up list.
-
3
Twilio - draft a reschedule text for review
twilio.com How to Automate Twilio
WebRun opens Twilio to draft a reschedule text for review. - Draft a short, friendly text offering to help rebook the missed integration session
- Include the assigned therapist's name and a link to the booking page
- Save every message as a pending draft for front desk review. Never send a text to a patient automatically
Done when A reviewable draft text exists for every patient who missed integration and has not yet rebooked.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text patients without anyone checking first?
No. Every reschedule message is saved as a pending draft in Twilio. Your front desk reviews and sends each one; WebRun never texts a patient on its own.
How does it know a patient already rebooked?
It checks Google Calendar for a new integration session before drafting anything, so patients who already rescheduled themselves are skipped.
Does it treat a canceled session the same as a no-show?
No. A session canceled with notice is marked separately from a true no-show, and only genuine no-shows generate a follow-up draft.
Related templates
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