Automated Furniture Delivery Scheduling Confirmations
Every morning, WebRun opens STORIS, finds orders scheduled for delivery in the next three days, drafts a confirmation message for each customer with the delivery window and prep instructions, and queues the drafts in Gmail for staff to review and send.
How do I automatically send delivery scheduling confirmations to furniture customers?
Each morning, WebRun opens STORIS, finds every furniture delivery scheduled in the next three days, and drafts a customer confirmation email in Gmail for each one, including the date, time window, and prep instructions. Staff get a Slack summary of drafts to review and approve before any message reaches a customer.
- Customers receive a delivery confirmation days before the scheduled window
- Staff review polished drafts instead of writing confirmation emails manually
- Delivery teams start the day with a clear list of confirmations to action
Built for furniture retailers · delivery coordinators · furniture store operations teams · customer service staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.storis.comin a real browser with your saved login - no setup, no API keys. -
1
STORIS - find deliveries scheduled in the next 3 days
storis.com
WebRun opens STORIS to find deliveries scheduled in the next 3 days. - Open STORIS and navigate to the Delivery Schedule module
- Filter to deliveries scheduled within the next 3 days
- Capture the customer name, contact email, delivery date, time window, address, and items on the order for each delivery
Done when Every upcoming delivery in the 3-day window is listed with its scheduling details.
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2
Gmail - draft delivery confirmation messages
gmail.com
WebRun opens Gmail to draft delivery confirmation messages. - Draft a confirmation email for each customer listing the scheduled delivery date, time window, and the items being delivered
- Include any prep instructions such as clearing a path and having an adult present
- Save each email as a draft in Gmail but leave it unsent pending staff review
Done when One draft confirmation email per upcoming delivery is saved in Gmail.
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3
Slack - notify staff of drafts ready for review
slack.com
WebRun opens Slack to notify staff of drafts ready for review. - Post a summary to the delivery team Slack channel with the count of pending drafts
- List each customer name and scheduled date so staff can prioritize review
Done when Delivery staff have a Slack alert with the list of confirmation drafts to review and send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send confirmation messages to customers without my approval?
No. WebRun saves every confirmation as a Gmail draft and alerts staff in Slack. A team member reviews and sends each message, so nothing reaches the customer without approval.
How far ahead does it look for upcoming deliveries?
By default it looks 3 days ahead. You can adjust the window in your WebRun settings to match your store's confirmation lead time.
What if a delivery is rescheduled after the draft is created?
The draft is based on the schedule at the time of the run. If a delivery moves after the draft is created, staff should update or discard that draft before sending.
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