Automated Auto Glass Failed Payment Recovery
Every morning, WebRun opens Omega EDI, finds invoices with a failed or declined payment in the last 24 hours, drafts a polite payment retry request for each customer in Gmail, and alerts your billing team in Slack with a list of all failed payments.
How do I automatically recover failed payments at my auto-glass shop?
WebRun checks Omega EDI every morning for invoices where a payment failed or was declined in the last 24 hours, drafts a polite payment retry request for each customer in Gmail, and alerts your billing team in Slack with a list sorted by invoice value. Every draft waits for your approval before reaching any customer, and no payment is retried automatically.
- Failed payments caught within 24 hours before customers forget
- Billing team alerted with a value-sorted list every morning
- Settled invoices excluded automatically so customers are never double-contacted
Built for auto glass shop owners · glass shop billing staff · windshield replacement shops · mobile glass technicians
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.omegaedi.comin a real browser with your saved login - no setup, no API keys. -
1
Omega EDI - find invoices with failed or declined payments
omegaedi.com
WebRun opens Omega EDI to find invoices with failed or declined payments. - Open Omega EDI and navigate to the Payments or Invoices section
- Filter for invoices where a payment attempt failed or was declined in the last 24 hours
- Capture the customer name, invoice number, amount, payment method, and the reason for failure if available
Done when All invoices with a failed payment in the last 24 hours are listed with full details.
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2
Gmail - draft polite payment retry request for the customer
gmail.com
WebRun opens Gmail to draft polite payment retry request for the customer. - Draft a polite, non-alarming payment retry request for each customer, referencing the invoice amount and the failed payment
- Include a clear link or instruction for updating their payment details
- Leave every draft unsent in Gmail for your review
- Do not send any email without your approval
Done when A draft payment retry email is queued in Gmail for every failed payment.
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3
Slack - alert billing team with failed payment list
slack.com
WebRun opens Slack to alert billing team with failed payment list. - Post a failed payment alert to the billing Slack channel, listing each customer, invoice amount, and failure reason
- Sort by invoice amount so the largest failures appear first
- Note which customers have had a prior failed payment attempt
Done when The billing team has a current failed payment list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers about failed payments without my review?
No. WebRun drafts every payment retry request and leaves it unsent in Gmail for your approval. No message about a payment issue reaches a customer without your sign-off.
Does it retry the payment automatically?
No. WebRun does not initiate any payment retries. It only identifies the failure, drafts the customer communication, and alerts your billing team to take action.
What if the customer settles the invoice between runs?
It reads live payment status from Omega EDI each morning, so any invoice paid since the last run is excluded from the failed payment list and no draft is created for it.
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