Automated Auto Glass Appointment Reminders
Every morning, WebRun opens GlassBiller, pulls jobs scheduled for the next day, drafts an email reminder for each customer via Gmail and an optional SMS via Twilio, and queues every message for your review before it is sent.
How do I automatically send appointment reminders to auto-glass customers?
WebRun opens GlassBiller every morning, pulls all jobs scheduled for the next day, and drafts a personalised appointment reminder for each customer in Gmail, with an SMS queued in Twilio. Every message is held for your review before sending, keeping your schedule full and your no-show rate low.
- No-show rate drops when customers get a timely reminder the day before
- Every reminder drafted and reviewed in under a minute each morning
- Cancelled or rescheduled jobs are skipped automatically
Built for auto glass shop owners · glass repair shops · mobile glass technicians · windshield replacement shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.glassbiller.comin a real browser with your saved login - no setup, no API keys. -
1
GlassBiller - pull tomorrow's scheduled jobs
glassbiller.com
WebRun opens GlassBiller to pull tomorrow's scheduled jobs. - Open GlassBiller and go to the Scheduler or Jobs view
- Filter for jobs scheduled for tomorrow
- Capture customer name, phone, email, vehicle, service type, appointment time, and shop address for each
Done when All jobs scheduled for tomorrow are listed with contact and appointment details.
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2
Gmail - draft email reminder for each customer
gmail.com
WebRun opens Gmail to draft email reminder for each customer. - Draft a friendly appointment reminder email for each customer, including their vehicle, service, time, and location
- Leave every draft unsent in Gmail for your review
- Do not send any email without approval
Done when A draft reminder email is queued for every tomorrow's appointment.
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3
Twilio - queue SMS reminder for review
twilio.com
WebRun opens Twilio to queue SMS reminder for review. - Prepare an SMS reminder message for each customer with their appointment time and address
- Queue each SMS in Twilio but do not send without your sign-off
- Note which customers have a mobile number on file versus email only
Done when SMS reminders are queued for review for every customer with a mobile number.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to customers without me approving them?
No. WebRun drafts every email and queues every SMS for your review. Nothing reaches a customer until you approve and send it.
Can it remind customers by both email and text?
Yes. It prepares an email draft in Gmail and a Twilio SMS queue entry for any customer who has both on file. You choose which channels to send through.
What if a job gets rescheduled or cancelled before the reminder goes out?
It reads the live schedule from GlassBiller each morning, so any job that was moved or cancelled overnight will not have a reminder drafted.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.