Deliveright Automated Pre-Delivery Texts
Through the delivery day, WebRun watches live crew ETAs in Deliveright Grasshopper, and when a truck is about 30 minutes from a stop it drafts a personal heads-up text per consignee in Twilio, queued for a dispatcher to approve, then logs each send to Slack.
How do I automatically text customers a 30 minute delivery window?
WebRun watches live crew ETAs in Deliveright Grasshopper every few minutes, and when a truck is about 30 minutes from a stop it drafts a personal heads-up text per consignee in Twilio, queued for a dispatcher to approve. It logs each approved send to Slack, so customers get timely warning without any message going out unreviewed.
- Consignees get a 30 minute heads-up instead of a surprise knock
- Every customer text is approved by a human before it sends
- Missed numbers surface in Slack the moment they block a stop
Built for final mile carriers · white glove delivery teams · furniture logistics · dispatch managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
deliveright.comin a real browser with your saved login - no setup, no API keys. -
1
Deliveright - read live stop ETAs
deliveright.com
WebRun opens Deliveright to read live stop ETAs. - Open the Deliveright Grasshopper dispatch board and load today's active routes
- Read each stop's live ETA and the crew's current position
- Flag every stop the truck is now roughly 30 minutes away from
Done when Every stop inside the 30 minute window is listed with its consignee and ETA.
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2
Twilio - draft the pre-arrival text
twilio.com
WebRun opens Twilio to draft the pre-arrival text. - Draft a short, on-brand text naming the consignee and the 30 minute window
- Queue each message in Twilio for a dispatcher to review
- Leave every text unsent until a human taps approve
Done when A pre-arrival text is drafted and queued for each stop, none sent without approval.
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3
Slack - log each heads-up sent
slack.com
WebRun opens Slack to log each heads-up sent. - Post a running list of which consignees were texted and when
- Note any stop where a phone number was missing or the text bounced
Done when Dispatch has a live Slack log of every pre-arrival heads-up.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text my customers on its own?
No. Every pre-arrival text is drafted and queued in Twilio for a dispatcher to approve. Nothing reaches a consignee until a human taps send, so wording and timing stay under your control.
How does it know a truck is 30 minutes out?
It reads the live ETA and crew position for each stop in Deliveright Grasshopper every few minutes, so the window reflects real road conditions, not a static schedule.
What if a stop has no phone number?
It skips the text and flags that stop in the Slack log, so a dispatcher can call or fill the number in rather than a customer getting no notice.
Related templates
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