Automated StarRez Balance Due Reminders
Every Monday, WebRun opens StarRez, finds every resident whose housing balance is past its due date, drafts a polite payment reminder email in Gmail for your billing team to review, and logs the full list to a tracking sheet ranked by amount and days overdue.
How do I remind residents about overdue housing balances?
Every Monday, WebRun checks StarRez for residents with a housing balance past its due date and drafts a payment reminder email in Gmail naming the amount owed, left unsent for your billing team to review. It also logs the full list to a tracking sheet ranked by amount and days overdue, so the largest, oldest balances get chased first.
- The largest, oldest balances get chased first every Monday
- Billing staff review and send, so no resident is contacted unchecked
- Paid balances drop off the list automatically from live StarRez data
Built for university housing billing teams · residence life business offices · student accounts staff · housing operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.starrez.comin a real browser with your saved login - no setup, no API keys. -
1
StarRez - find balances past due
starrez.com
WebRun opens StarRez to find balances past due. - Open StarRez and filter resident accounts to balances past their due date
- Capture the resident, hall, amount owed, and days overdue for each
- Skip any balance already reminded in the last 7 days
Done when Every past-due balance is listed with its amount and days overdue.
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2
Gmail - draft the payment reminder
gmail.com
WebRun opens Gmail to draft the payment reminder. - Draft a payment reminder email for each resident naming the amount and due date
- Save every reminder as a draft and leave it unsent for your billing team to review
Done when A ready-to-send reminder draft sits in Gmail for every past-due balance.
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3
Google Sheets - log the collections worklist
google.com
WebRun opens Google Sheets to log the collections worklist. - Open the Resident Balance Worklist
- Log each past-due balance with amount and days overdue, sorted highest first
Done when The worklist reflects today's full past-due list, ranked by amount.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email residents about their balance automatically?
No. WebRun drafts every reminder in Gmail and leaves it unsent. Your billing team reviews and sends each one, so no resident is contacted about money without a human checking it first.
How does it avoid reminding the same resident twice?
It skips any balance already reminded within the last 7 days, so residents don't get duplicate reminders for the same outstanding charge.
What if a resident already paid?
It reads the live balance in StarRez each Monday, so anyone who paid since the last run drops off the list automatically.
Related templates
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