Runit Automated Special Order Pickup Alerts
Every morning, WebRun opens Runit, finds special orders that have arrived and are ready for pickup, matches each to its customer profile, drafts a warm pickup email in Gmail held for staff approval, and posts a Slack summary of who to expect in store.
How do I let customers know their special-order shoes are ready?
WebRun opens Runit every morning, finds special orders that have arrived, and matches each to its customer profile. It drafts a warm pickup email in Gmail naming the exact shoe and size, held unsent for staff approval, then posts a Slack summary, so customers hear their order is ready only after a person approves the message.
- Special orders get collected faster with a timely, personal message
- Staff approve every customer email before it sends
- Aging orders are flagged so nothing sits behind the counter for weeks
Built for running specialty stores · footwear retailers · shoe store staff · specialty shoe shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.runit.comin a real browser with your saved login - no setup, no API keys. -
1
Runit - find arrived special orders
runit.com
WebRun opens Runit to find arrived special orders. - Open Runit and filter special orders to those received and ready for pickup
- Match each order to its customer profile and preferred contact details
- Capture the style, size, width and color so the message names the exact shoe
Done when Every arrived special order is matched to a customer with its shoe details.
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2
Gmail - draft pickup messages
gmail.com
WebRun opens Gmail to draft pickup messages. - Draft a warm pickup message for each customer naming their exact shoe and size
- Include your store hours and the pickup counter details
- Save every message as a Gmail draft, unsent, for a staffer to review and send
Done when A reviewed-ready pickup draft exists in Gmail for every arrived special order.
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3
Slack - summarise pickups for staff
slack.com
WebRun opens Slack to summarise pickups for staff. - Post a short Slack summary of which customers were messaged and what they ordered
- Flag any order older than a week so staff can follow up in person
Done when Staff have a Slack list of today's pickups and any aging orders.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers without my approval?
No. Every pickup message is saved as a Gmail draft and held for staff to review. Nothing reaches a customer until a person reads it and clicks send.
How does it know which shoe each customer ordered?
It reads the special order in Runit, including style, size, width and color, and matches it to the customer profile, so the draft names the exact pair waiting at the counter.
What if an order has not actually arrived yet?
It only picks orders marked received and ready for pickup in Runit each morning, so a customer is never told to come in before their shoes are on the shelf.
Related templates
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