Templates
Workflow templates.
Deploy with one click.
Pick a ready-made automation and turn it on — each one handles a real job your team does every week, right inside the tools you already use. Customize anything.
Automated Zammad Agent Onboarding Checklist
WebRun walks through the setup checklist for a new Zammad agent, verifies their mailbox routing and permissions, and tracks completion in Airtable while confirming access by email.
Automated Wootric Weekly NPS Scorecard
WebRun compiles this week's Wootric NPS responses into a scorecard, posts it to Slack, and pings Telegram immediately when a detractor response comes in so someone can follow up.
Automated Vivantio SLA Escalation Alerts
WebRun watches open Vivantio tickets against their SLA clock, creates a Trello escalation card the moment one is at risk, and drafts a WhatsApp client update for an agent to send once it's resolved.
Automated UserVoice Untriaged Request Chase
WebRun finds UserVoice feature requests that have sat untriaged, schedules a triage review on Google Calendar, and drafts a WhatsApp status update for top requesters when a request finally ships.
Automated Userlike Missed Message Digest
WebRun reviews yesterday's Userlike conversations for any that went unanswered, archives full transcripts to Google Drive, and posts a digest to Slack so the team can catch up.
Automated Upvoty Roadmap Sync
WebRun reviews top voted Upvoty posts each week, reconciles them against your Notion roadmap so nothing popular is missing, and logs the full backlog to Airtable for the product team.
Automated Trengo Daily Channel Digest
WebRun reviews yesterday's Trengo conversations across WhatsApp, email, and chat, exports the volume breakdown to Google Sheets, and logs recurring topics to Notion for the team to review.
Automated TOPdesk Overdue Ticket Alerts
WebRun finds TOPdesk tickets sitting past their target response time, texts the on call technician through Twilio, and archives a daily overdue log to Google Drive.
Automated TeamSupport At Risk Account Escalation
WebRun finds TeamSupport tickets from accounts with a declining customer health score, schedules a check in call on Google Calendar, and hands the account off to the customer success manager in Microsoft Teams.
Automated SysAid SLA Breach Alerts
WebRun watches open SysAid incidents against their SLA clock, posts an alert to Microsoft Teams the moment one is close to breaching, and creates a Trello remediation card to track the fix.
Automated SupportBee Ticket Handoff
WebRun finds SupportBee tickets nobody has claimed, assigns each one to the next available agent, pings the team on Telegram, and texts the agent directly through Twilio for anything urgent.
Automated Spiceworks Warranty Expiry Alerts
WebRun checks your Spiceworks inventory for devices with a warranty expiring soon, exports the list to Google Sheets, and emails your IT manager a reminder to renew or replace before coverage lapses.
Automated SnapEngage Missed Chat Follow Up
WebRun finds SnapEngage chats that went unanswered where the visitor left an email, drafts a follow up email in Gmail for an agent to review, and logs every missed chat to Airtable for compliance records.
Automated Smartsupp Hot Lead Digest
WebRun reviews yesterday's Smartsupp chats each morning, flags visitors who showed strong buying intent, posts the digest to Slack, and pings Telegram if a hot lead never got a reply.
Automated Richpanel Order Issue Escalation
WebRun finds Richpanel order issue tickets stuck past your target resolution time, creates a Trello escalation card for the right teammate, and drafts a WhatsApp update for the customer once it's resolved.
Automated Re:amaze Order Conversation Chase
WebRun finds Re:amaze conversations about an order that have gone unanswered, drafts a WhatsApp reply with the order status for an agent to send, and schedules a callback for VIP customers on Google Calendar.
Automated Pure Chat Missed Lead Handoff
WebRun finds Pure Chat visitors who left contact details but never got a reply, archives the transcript to Google Drive, and posts a lead handoff to Slack for sales to follow up.
Automated HaloITSM SLA Breach Digest
Every morning, WebRun checks HaloITSM for tickets breaching or close to breaching SLA, creates a Trello card for each, and pings the service desk lead on WhatsApp with the count.
Automated Verint Weekly QA Scorecard
Every week, WebRun compiles Verint quality-monitoring scores across the team into a scorecard, saves it to Google Drive, and texts the team lead when any agent's average drops below threshold.
Automated Tidio Demo Request Handoff
When a Tidio chatbot conversation turns into a demo request, WebRun blocks a Google Calendar follow-up slot for the sales rep and posts the lead's details to Microsoft Teams.
Automated Tawk.to Unanswered Chat Tracking
Every afternoon, WebRun checks Tawk.to for chats left unanswered over 15 minutes, creates a Trello card for each so nothing is dropped, and posts the count to Microsoft Teams.
Automated SolarWinds Critical Incident Paging
WebRun watches SolarWinds Service Desk for new Critical priority incidents, pages the on-call engineer instantly on Telegram, and follows up with a Twilio SMS if it isn't acknowledged.
Automated Sierra AI Handoff Tracking
When Sierra's AI agent hands off a conversation it couldn't resolve, WebRun logs the reason to Google Sheets and drafts a follow-up email in Gmail for the human agent to review and send.
Automated SAP Service Cloud Case Escalation Log
Every day, WebRun reviews new high-priority SAP Service Cloud cases, checks Gmail for any related email thread, and logs each case with that context to an Airtable tracker.
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