Automated LigoLab Courier Pickup Tracking
Each afternoon, WebRun opens LigoLab, identifies ordering clients whose specimens have not been picked up within the expected courier window, and posts a missed-pickup alert to a Slack channel so the lab logistics team can follow up before the end of the collection day.
How do I automatically track and alert on missed courier pickups in LigoLab?
WebRun checks LigoLab each afternoon for ordering clients whose specimens have not been picked up within the scheduled courier window, then posts a ranked Slack alert to the logistics team. Clients with the highest waiting specimen count appear first so the team can prioritize follow-up calls before the collection day ends.
- Missed pickups flagged every afternoon before the collection day ends
- Clients with the most specimens waiting surfaced first for immediate follow-up
- No specimens left uncollected overnight due to a missed check
Built for pathology lab logistics coordinators · lab operations managers · clinical lab supervisors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.ligolab.comin a real browser with your saved login - no setup, no API keys. -
1
LigoLab - identify clients with missed courier pickup
ligolab.com
WebRun opens LigoLab to identify clients with missed courier pickup. - Open LigoLab and navigate to the client or courier tracking module
- Identify ordering clients with specimens logged as awaiting pickup that have passed their expected window
- Capture the client name, location, number of specimens waiting, and scheduled pickup window
- Sort by specimens waiting, placing clients with the highest volume first
Done when Every client with a missed or late courier pickup is identified and sorted by specimen count.
-
2
Slack - post missed-pickup alert for logistics team
slack.com
WebRun opens Slack to post missed-pickup alert for logistics team. - Post a missed-pickup digest to the lab logistics Slack channel
- List each client with their location, specimen count waiting, and minutes past the pickup window
- Include clients with the highest waiting specimen count at the top
Done when The logistics team has an afternoon alert in Slack covering every client with a missed courier pickup.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the client or courier company automatically?
No. The Slack alert is an internal digest for the logistics team only. Any outreach to a client or courier must be made by a human team member after reviewing the alert.
How does it know when a pickup window has passed?
WebRun compares the current time against the scheduled pickup window recorded in LigoLab for each client location. Clients whose window has passed without a confirmed pickup are flagged.
What if a courier checks in late and updates the status during the afternoon?
If the pickup status in LigoLab is updated before the run fires, the client will not appear on the alert. The digest reflects the live LigoLab status at the time it runs.
Related templates
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