Automated Yarn Order Pickup Texts
Every morning, WebRun opens Rain POS, finds special-order and hold skeins received since yesterday, matches each to the customer who requested it, drafts them a pickup text in Twilio for your approval, and posts your team a Slack list of who to expect at the counter.
How do I notify customers when their special-order yarn arrives?
WebRun checks your Rain POS special orders and holds every morning, finds skeins received since yesterday, and matches each to the customer who requested it. It drafts every customer a pickup text in Twilio for your approval and posts your counter team a Slack list of who to expect, so special-order yarn leaves the hold shelf faster.
- Customers hear the day their order arrives, not a week later
- Hold shelves clear faster and free up space
- Every text waits for your approval before it sends
Built for yarn shops · needlework stores · fiber retailers · counter staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
rainpos.comin a real browser with your saved login - no setup, no API keys. -
1
Rain POS - find received special orders
rainpos.com
WebRun opens Rain POS to find received special orders. - Open Rain POS and go to special orders and holds
- Find items marked received since the last run
- Capture the customer, their mobile number, the yarn and dye lot, and the hold location for each
Done when Every newly received special order is matched to its customer and hold location.
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2
Twilio - draft pickup texts
twilio.com
WebRun opens Twilio to draft pickup texts. - Draft a short, friendly pickup text per customer naming the yarn and your pickup hours
- Mention how long the hold will stay on the shelf
- Queue every text for your approval. WebRun never texts a customer on its own
Done when A pickup text is queued for every customer, awaiting your approval.
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3
Slack - brief the counter team
slack.com
WebRun opens Slack to brief the counter team. - Post a short list to your shop channel of customers who were notified
- Include the yarn and hold location so staff can find it fast
- Flag any hold nearing its expiry so the team can follow up
Done when Your counter team has today's expected-pickup list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers without my approval?
No. Every pickup text is queued for your approval in Twilio. You review the batch and release it, so nothing reaches a customer until you approve it.
How does it match an order to the right customer?
It reads the special orders and holds records in Rain POS, which link each received skein to the customer who requested it and their mobile number, so the right person gets the right text.
What about orders already picked up?
It reads the live status in Rain POS each morning, so anything already collected or still on order is skipped and never texted again.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.