Angelpaw Automatic Cremation Status Alerts
Through the day, WebRun opens Angelpaw, spots pets that have reached a new milestone in their journey, drafts a gentle, on-brand SMS in Twilio and a matching Gmail update for each pet parent, and leaves both unsent for your team to review before anything reaches a grieving family.
How do I keep pet parents updated during the cremation process?
WebRun watches each pet's journey in Angelpaw and, at every new milestone, drafts a gentle SMS in Twilio and a matching Gmail update for the pet parent, complete with a portal link for grief support. Both drafts stay unsent for your team to review, so caring updates are ready in seconds but never sent unchecked.
- Every milestone has a caring update drafted in seconds
- A human reviews and sends every message to a grieving family
- Opted-out and already-notified parents are skipped automatically
Built for pet crematories · pet loss providers · veterinary aftercare teams · aquamation facilities
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
angelpaw.comin a real browser with your saved login - no setup, no API keys. -
1
Angelpaw - detect new journey milestones
angelpaw.com
WebRun opens Angelpaw to detect each pet's new journey milestone. - Open Angelpaw and find pets that have reached a new milestone since the last run, such as received, in care, or ready
- Capture the pet name, owner contact, milestone, and expected next step
- Skip any pet parent who has opted out of updates or was already notified for this milestone
Done when Every pet at a new milestone has its details and owner contact captured.
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2
Twilio - draft the SMS update for review
twilio.com
WebRun drafts each SMS update in Twilio and leaves it unsent. - Draft a short, gentle SMS in Twilio for each pet parent, using the pet's name and a warm, respectful tone
- Include a link to the Angelpaw pet-parent portal for full details and grief support
- Save every message as a draft and leave it unsent for your team to review. Never text a grieving family automatically
Done when A gentle SMS draft is queued in Twilio for each eligible pet parent, unsent.
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3
Gmail - draft the email update for review
gmail.com
WebRun drafts each email update in Gmail and leaves it unsent. - Draft a matching Gmail update for each pet parent with the same warm message and portal link
- Personalize it with the pet's name and the milestone reached
- Leave the email as an unsent draft for your team to review and send
Done when A matching Gmail draft waits, unsent, for every eligible pet parent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun text or email pet parents on its own?
No. WebRun only drafts the SMS in Twilio and the email in Gmail and leaves both unsent. Your team reviews the wording and sends each one, so nothing reaches a grieving family without a human check.
How does it keep the tone respectful?
It writes short, warm, on-brand messages using the pet's name and links to the Angelpaw grief-support portal. Give WebRun a sample message and it will match your voice on every draft.
What about parents who opted out?
It reads each owner's contact preferences in Angelpaw and skips anyone who has opted out or was already notified for that milestone, so no one is contacted twice or against their wishes.
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