Automated Pawn Shop Layaway Payment Reminders
Every morning, WebRun opens Bravo Store Systems, finds layaway accounts whose next payment is due within three days, drafts a friendly reminder for each customer with the amount owed and due date, and stages every draft in Slack so staff can review and approve before anything leaves the shop.
How can I automatically remind layaway customers about upcoming payments?
WebRun opens Bravo Store Systems every morning to find layaway accounts with payments due within three days, drafts a personalized reminder for each customer in Gmail, and posts the full queue to Slack for staff approval. No message is sent automatically, giving your team full control over every customer communication.
- Layaway customers are reminded before every payment deadline, reducing missed payments
- Staff review and approve every message before it reaches a customer
- Accounts already paid are skipped automatically, avoiding unnecessary outreach
Built for pawn shop owners · pawn shop managers · pawn shop staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.bravostoresystems.comin a real browser with your saved login - no setup, no API keys. -
1
Bravo Store Systems - find layaway payments due soon
bravostoresystems.com
WebRun opens Bravo Store Systems to find layaway payments due soon. - Open Bravo Store Systems and navigate to the layaway accounts list
- Filter for accounts with a payment due date within the next three days
- Capture customer name, contact details, layaway item description, payment amount due, and due date for each account
Done when All layaway accounts with payments due within three days are listed with their full details.
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2
Gmail - draft payment reminders
gmail.com
WebRun opens Gmail to draft payment reminders. - Draft a personalized payment reminder for each customer, naming the item on layaway and the amount due
- Include the due date and a note on what happens if the payment is missed, per your shop policy
- Save each message as a Gmail draft without sending, awaiting staff approval
Done when All payment reminders are saved as unsent Gmail drafts awaiting staff review.
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3
Slack - queue for staff review
slack.com
WebRun opens Slack to queue for staff review. - Post a summary to your staff Slack channel listing each pending reminder and the payment amount
- Sort by days until due so the most urgent reminders appear first
- Link to each Gmail draft so any team member can approve and send with one click
Done when Staff have the day's layaway reminder queue in Slack and can approve each draft individually.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to layaway customers without staff approval?
No. Every reminder is saved as a Gmail draft and held for review. Nothing reaches a customer until a staff member opens the draft and clicks Send. The Slack summary shows exactly which drafts are waiting and how urgent each one is.
What if a customer already made their payment?
WebRun reads live layaway account status from Bravo Store Systems each morning. Any account that already received a payment before the daily run is skipped automatically and no draft is created for it.
Can it customize the reminder message for each customer?
Yes. Each draft is personalized with the customer name, item description, and amount due. Provide WebRun with a preferred tone or a sample message and it will follow your shop's voice and policy wording.
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