Automated Clover Declined Transaction Tracking
Every morning, WebRun opens Clover, scans yesterday's transactions for declined payments, groups them by decline reason code, logs the totals to a Google Sheet, and flags any day where the decline rate spikes above your threshold so you can investigate payment or terminal issues promptly.
How do I track and flag Clover declined transactions automatically?
WebRun scans your Clover transactions every morning, counts declined payments from the day before, groups them by reason code, and logs the totals to a Google Sheet. Any day where the decline rate exceeds your threshold is flagged automatically, helping you spot terminal issues, processing errors, or card problems before they affect more sales.
- Decline rate trends visible daily without manual transaction audits
- Reason code breakdowns reveal whether the issue is cards, terminals, or processing
- Spikes flagged automatically so payment issues are investigated same day
Built for restaurant owners · retail managers · Clover merchants · payment operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.clover.com/dashboardin a real browser with your saved login - no setup, no API keys. -
1
Clover - scan declined transactions and group by reason
clover.com
WebRun opens Clover to scan declined transactions and group by reason. - Open Clover Dashboard and navigate to Transactions
- Filter yesterday's transactions to declined status
- Group declines by reason code such as insufficient funds, do not honor, or card expired
- Capture total decline count, total attempted amount, and decline rate as a percentage of all transactions
Done when Yesterday's declined transactions are counted and grouped by reason.
-
2
Google Sheets - log decline counts and flag spikes
google.com
WebRun opens Google Sheets to log decline counts and flag spikes. - Open the decline tracking Google Sheet
- Append a row with date, total declines, decline rate, and breakdown by reason code
- Highlight any row where the decline rate exceeds your configured threshold
- Flag if any single reason code accounts for an unusual spike
Done when The daily decline log is updated and any spike is flagged for review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun contact customers whose cards were declined?
No. WebRun logs and flags declines internally for your review. Any follow-up with individual customers is done by your staff, so you stay in control of every customer interaction.
What does a spike in declines usually indicate?
A sudden spike often signals a terminal or connectivity issue, a batch of expired cards, or a processing outage. Logging daily decline rates lets you spot these patterns quickly and contact your processor if needed.
How do I set the spike threshold?
During setup you configure the decline rate percentage that triggers a flag, for example five percent. Any day above that rate highlights the row in the Google Sheet so it is immediately visible.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.