Automated AV Installer Review Requests
Every morning, WebRun opens Housecall Pro for jobs completed and marked satisfied in the last 48 hours, drafts a personalised Google Business review request for each client, and posts a Slack alert so your team can approve and send the requests before the experience fades.
How do I automatically request Google reviews after AV installations?
Every morning, WebRun scans Housecall Pro for recently completed, satisfied jobs, drafts a personalised Google Business review request for each eligible client, and alerts your team in Slack to approve and send. Review requests reach clients while the experience is fresh, without ever bypassing your team.
- Review requests reach clients within 48 hours while the install experience is fresh
- Team approves every request before sending, keeping unhappy clients off the review queue
- More Google Business reviews build local search visibility for new clients
Built for AV installers · custom integrators · home automation companies · field service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
pro.housecallpro.comin a real browser with your saved login - no setup, no API keys. -
1
Housecall Pro - find recently completed satisfied jobs
housecallpro.com
WebRun opens Housecall Pro to find recently completed satisfied jobs. - Open Housecall Pro and filter completed jobs to those finished in the last 48 hours with a positive or satisfied rating
- Capture the client name, phone number, email, job type, and technician for each
- Skip any clients who have already received a review request in the last 90 days
Done when All recently completed satisfied jobs are listed with client contact details for the review request run.
-
2
Google Business - draft review request link and message
business.google.com
WebRun opens Google Business to draft review request link and message. - Open Google Business and retrieve the direct review link for your business profile
- Compose a personalised review request message for each client, thanking them for their business and inviting an honest review via the direct link
- Prepare each message as a draft, not yet sent, so the team can review the wording before any request goes out
Done when A draft review request message exists for every eligible client, using the Google Business review link.
-
3
Slack - alert team to approve and send
slack.com
WebRun opens Slack to alert team to approve and send. - Post a Slack message to the team channel listing the clients who are eligible for a review request today
- Note that draft messages are ready and need team approval before being sent to clients
- Include client name, job type, and technician for context
Done when The team has a Slack alert with the eligible client list and knows the draft review requests are ready for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to clients without my approval?
No. WebRun drafts each review request and alerts your team in Slack. A team member reviews and approves every message before it goes to a client, so your business controls what clients receive and no request goes out for a job that had issues.
How does it avoid asking the same client twice?
WebRun tracks which clients have received a review request in the last 90 days and skips them automatically on each run, so no client is asked more than once per review period.
What if a job had a problem or the client seemed unhappy?
It only includes jobs marked as completed and satisfied in Housecall Pro. If a job has a complaint note or a negative rating, it is excluded from the review request run so you never ask an unhappy client for a public review.
Related templates
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Turn it on in minutes - or have our team set it up for you.