Automated Finished Piece Pickup Reminders
Every morning, WebRun checks the pickup log in Google Sheets for pieces marked ready after the latest glaze firing, matches each one to the client's contact info in Punchpass, drafts a pickup-ready text via Twilio, and updates the log so nothing sits on the shelf forgotten.
How do I automatically remind clients to pick up finished pieces?
WebRun checks the studio's Google Sheets pickup log each morning for pieces marked ready after the latest glaze firing, matches each to the client's contact details in Punchpass, and drafts a pickup-ready text via Twilio for review. Drafts wait for staff approval, so clients get a timely nudge to collect their work and shelf space clears faster.
- Finished pieces get claimed faster, freeing up shelf space
- No client forgets a piece sitting since their last class
- Pieces waiting over 2 weeks get flagged automatically
Built for ceramics studios · pottery studios · paint your own pottery shops · studio front desk staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
punchpass.comin a real browser with your saved login - no setup, no API keys. -
1
Google Sheets - check which pieces are marked ready
google.com
WebRun opens Google Sheets to check which pieces are marked ready. - Open the studio's pickup log and filter to pieces marked ready since the last glaze firing
- Note how many pieces belong to each client
- Flag anything that's been sitting more than 2 weeks
Done when Every newly fired, ready piece is listed by client.
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2
Punchpass - match each piece to the client's contact info
punchpass.com
WebRun opens Punchpass to match each piece to the client's contact info. - Look up each client's phone number and preferred contact in Punchpass
- Confirm the client is still active, not a one-time drop-in with stale contact info
- Note their name exactly as it should appear in the text
Done when Every ready piece has a confirmed contact to reach.
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3
Twilio - draft the pickup-ready text
twilio.com
WebRun opens Twilio to draft the pickup-ready text. - Draft a short pickup-ready text naming the piece and studio pickup hours
- For pieces waiting over 2 weeks, add a gentle mention of the studio's storage policy
- Leave each text as a draft. Do not send automatically
Done when A ready-to-send draft text exists for every client with a finished piece.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text clients without approval?
No. Every pickup-ready text is drafted via Twilio and left for your team to review and send. Nothing goes out on its own.
How does it know a piece is actually ready?
It reads the pickup log your team keeps in Google Sheets, so it only flags pieces someone has already marked ready after firing.
What about pieces sitting a long time unclaimed?
It flags anything waiting more than 2 weeks so staff can send a firmer reminder or apply your storage policy.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.