Automated Courier Driver Shift Coverage Outreach
When a driver calls off or a shift goes uncovered in Tookan, WebRun identifies available drivers, drafts coverage outreach messages, and queues them for your dispatcher to review before sending.
Automated Courier Delivery Status Updates
When a delivery status changes in Onfleet, WebRun drafts a personalised update for the customer and queues it for your team to review before sending.
Automated Courier Route Dispatch Digest
Each morning, WebRun pulls the day's optimised routes from Circuit for Teams, summarises each driver's stops and windows, and posts a structured digest to your dispatch Slack channel.
Send Delivery-Status SMS to Customers
When a shipment is out for delivery or hits a delay, WebRun drafts an SMS update for the customer via Twilio and queues it for your team to send with one click.
Track Returns in Transit
WebRun monitors every return shipment heading back to your warehouse, alerts you when one arrives, and logs receipt so your refund or exchange process can start immediately.
Track Container ETAs & Changes
WebRun monitors your ocean containers on Flexport and project44, spots any ETA change or vessel delay, and alerts you immediately so you can update your planning.
Run a Customs Documentation Checklist
Before an international shipment leaves, WebRun checks that all required customs documents are in place - commercial invoice, packing list, HS codes - and flags anything missing.
Validate Shipping Addresses Before Send
Before your daily pick-and-pack run, WebRun checks every new order for invalid or undeliverable addresses and flags problems so you can fix them before shipping.
Chase Missing Proofs of Delivery
WebRun scans your delivered shipments for missing PODs, identifies which carriers still owe you documentation, and drafts a chase message for each one.
Weekly On-Time Delivery Report
Every Monday, WebRun tallies your previous week's shipments by carrier and service level, calculates on-time delivery rates, and sends you a clear performance scorecard.
Stock Reorder Alerts, Automated
WebRun checks your inventory levels every morning and sends you a prioritised reorder list the moment any SKU falls below its minimum threshold.
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Compare Carrier Rates Before Booking
Before committing to a carrier, WebRun checks live rates across FedEx, UPS, and DHL for your package dimensions and recommends the best option.
Send Customers Tracking Updates
WebRun monitors your shipments for key milestone events - out for delivery, delivered, exception - and drafts a personalised update for each customer at every step.
Draft Freight Claims Automatically
When a shipment is marked damaged or lost, WebRun gathers the evidence, drafts a formal freight claim, and queues it for your review before submitting to the carrier.
Daily Warehouse Exceptions Report
Every morning, WebRun surfaces stuck, unprocessed, and problem orders from your warehouse system and delivers a clean exceptions report before your team's stand-up.
Reconcile Carrier Invoices vs Rates
WebRun pulls your carrier invoices and compares every line to the rates you were quoted, then flags discrepancies so you only pay what you agreed to.
Draft Proactive Delay Notices
When a shipment falls behind schedule, WebRun drafts a polite, on-brand update email for each affected customer and queues it for your review before anything goes out.
Instant Shipping-Delay Alerts
WebRun watches every active shipment in ShipStation, spots delays before your customers do, and sends you an instant alert with the details.