Glooko Automated Retinopathy Referral Tracking
Every Monday, WebRun checks Glooko for patients referred for a diabetic retinopathy eye exam who have not yet completed it, checks Gmail for any results back from the eye specialist, and posts an open-referral worklist to Slack for the care coordinator.
Glooko Automated Quarterly PCP Care Reports
Every quarter, WebRun pulls each shared patient's time in range and glucose trend from Glooko, checks recent visit notes and medications in athenahealth, and drafts a quarterly care summary email in Gmail to the patient's primary care physician for the CDCES to review before sending.
Glooko Automated Insulin Pump Supply Reminders
Every Monday, WebRun checks Glooko for insulin pump patients running low on infusion sets or reservoirs based on usage data, checks Edgepark for their reorder eligibility, and posts a refill worklist to Slack for staff to confirm and place the order.
Glooko Automated New Diagnosis Onboarding
Every morning, WebRun checks Epic for newly diagnosed diabetes patients, sets up their Glooko account and device pairing invite, and drafts a welcome email in Gmail with their onboarding checklist and DSMES referral, ready for staff to personalize and send.
Glooko Automated Insulin Titration Reminders
Every morning, WebRun checks Glooko for patients mid-way through an insulin titration schedule, posts their glucose trend to the care team in Slack, and drafts a check-in text in Twilio asking the patient to log their readings, held for staff review.
Glooko Automated Hypoglycemia Event Alerts
Every hour, WebRun checks Glooko for new severe or repeated low glucose events, pages the on-call nurse in Twilio right away, and drafts a check-in email in Gmail to the patient, held for clinician review before it sends.
Glooko Automated DSMES Class Scheduling
Every Monday, WebRun finds patients in Glooko who are due for diabetes self-management education, checks Google Calendar for upcoming class dates and open seats, and drafts a class invite email in Gmail for each eligible patient.
Glooko Automated DSMES Class Reschedule Outreach
Every morning, WebRun checks Glooko for patients who no showed or canceled a DSMES class, finds the next open session in Google Calendar, and drafts a reschedule text in Twilio for each patient, held for the coordinator to review before it sends.
Glooko Automated Diabetic Foot Exam Reminders
Every night, WebRun checks Epic for diabetes patients overdue for their annual foot exam, cross-checks neuropathy risk flags in Glooko, and drafts a reminder text in Twilio for each overdue patient, ready for staff review the next morning.
Glooko Automated CGM Prior Authorization Tracking
Every Monday, WebRun checks Glooko for patients whose CGM supply prescription is expiring soon, checks CoverMyMeds for the prior authorization status, and posts a worklist to Slack of which requests still need a clinician signature.
Glooko Automated Pre-Visit CGM Data Review
Every morning, WebRun opens Google Calendar to see which patients have a visit today, pulls each one's CGM and pump trends from Glooko into a one-page brief, and posts the care team a ready-to-read summary in Slack before patients arrive.
Glooko Automated A1C Follow-up Tracking
Every morning, WebRun checks athenahealth for new A1C results, pulls each patient's recent glucose trends from Glooko for context, and drafts a follow-up text in Twilio for any elevated result, queued for the care team to review before it sends.