How to Automate Tint Wiz

Tint Wiz keeps a tint shop running while both hands are on glass

A tint shop is two or three people who are all holding a squeegee. The phone rings while somebody is laying a rear windscreen, and whoever answers it is standing in a bay with wet hands.

Tint Wiz is the CRM those shops run on, built for window film and paint protection film rather than adapted from something else. Leads, customer records, job progress, proposals and the calendar all sit in it, and the calendar shows a map beside itself so a day of mobile and flat glass work can be ordered by where the addresses actually are.

It also holds the film. Rolls are entered and managed, boxes get printed labels with a code to scan, check-ins and check-outs are recorded, and what is left on a roll is tracked by weight or by length. For a trade where the stock is a small number of expensive rolls and the wrong one being empty costs a booking, that is not a minor feature.

Every roll and every warranty ends up on somebody else's form

The shop's own week is orderly. What surrounds it is not.

Film comes from a distributor, and the distributor has a website with a login, a stock list and prices that move. Knowing your own roll is nearly out is half the answer. Knowing whether the replacement is sitting in a warehouse two states away, and at what price, is the half that decides whether Thursday's booking survives.

Each brand of film carries its own warranty, and each one wants registering on its own portal, with the install date, the vehicle or the address, and the product. Nobody registers those on the day. They get done in batches, badly, or not at all, and the customer finds out years later when a purple windscreen needs replacing.

The commercial work arrives differently again. A security film enquiry for an office block comes in as an email with a drawing attached and a specification quoting solar heat gain figures, from a property manager or a contractor who has never seen your booking page.

Tint Wiz

Film ordered against what the week uses Next week's booked installs measured against the footage left on the rolls and against what the distributor actually has, so an order goes in before a job is turned away.

Commercial enquiries that become real bids Security and solar film enquiries pulled out of the inbox with the drawings and specifications attached, logged as jobs rather than left as unread mail.

The registration a lifetime warranty needs Manufacturer forms filled from the install record, film and footage included, so the coverage the customer was sold is actually on file with the brand.

Tint Wiz automates every message a customer sees

The customer-facing automation in Tint Wiz is already thorough, and a shop should have all of it running before adding anything.

A quote is built in seconds and sent by email and text, the customer approves it with one click, and if nothing happens the software chases it twice on its own: once a day after sending if it has not been opened, and again the day after that if it was opened and not approved. Booking an appointment sends a confirmation immediately, then reminders a day before and an hour before. Review requests go out by text and email on a trigger you choose, such as the moment a job is paid, and the reviews you like can be shown on later proposals.

The limits are documented rather than hidden. The QuickBooks Online link is one way and covers invoices only, with no sync for estimates, inventory or payroll. And every one of those automations speaks to your customer. None of them speaks to your distributor, your film manufacturer, or the property manager whose enquiry is sitting unopened in a shared inbox.

A commercial film bid does not start in Tint Wiz

The jobs that pay best are the ones nobody enters as a lead.

Commercial enquiries read out of the inbox each morning, the drawing and the specification saved with them, and a job opened with the building, the contact and the glass schedule already filled in, so a request for security film on forty windows is a bid by lunchtime instead of an email somebody meant to answer.

The supply side handled the same way. Footage left on your rolls set against what next week's bookings will consume, and the shortfall checked against the distributor's own stock page and price, so an order is placed on Monday rather than discovered on Thursday. Discontinued lines and substituted products spotted while there is still a roll left to finish the job with.

And the paperwork a finished install leaves behind. Manufacturer warranty registrations filled out per brand from the install record, film, footage, date and customer in place, waiting on somebody to submit them. Mobile days ordered against the real drive between addresses rather than the order they were booked in.

An installer's hours belong in the bay

It is keyboard work, and it falls to whoever is still standing when the last car pulls out.

WebRun is an agent that works a real Chrome browser, signed in as you. It opens the distributor account, the manufacturer's registration portal, the shared inbox or the mapping site, reads what is on the screen, and hands back one list: what is short, what is unregistered, which enquiry has gone unanswered.

Nothing has to be integrated first, which is the point when the other end is a film distributor's login and a warranty form. It runs on your schedule, restricted to the sites you allow, and anything that reaches a customer or commits an order is drafted and waits for you.

The workflows below are already built, and each one names what it opens.