How to Automate ModuleMD

The breathing specialties ended up with an EHR of their own

ModuleMD makes ModuleMD WISE, an EHR, practice management and revenue cycle system built for a narrow set of specialties: allergy and immunology, pulmonology, ENT allergy, internal medicine and the infusion work that goes with them. Two clinicians founded the company in 2000, and Silverstone Capital acquired it in 2021.

A lung practice does not run on visits. It runs on measurements and supplies. A spirometry result means something only beside the last three. A biologic helps only if the vial is in the fridge and the payer has said yes. Home oxygen arrives only if a supplier ships it. A CPAP machine is either being used or it is not, and somebody has to know which.

So the chart here is a set of trends and open orders rather than a diary of appointments, and ModuleMD WISE is where a practice of this shape keeps every one of them.

Every visit in a lung clinic starts a clock somewhere else

The appointment ends and four things start running, none of them inside the practice.

A pulmonary function test booked at a laboratory across town. A biologic prior authorisation filed with a payer that will decide in its own time. A home oxygen order sent to an equipment supplier whose delivery date lives on their own portal. A CPAP machine whose compliance figures sit with the sleep supplier. A lung nodule on a CT needing a repeat scan in six months, and the six months will pass whether or not anyone books it.

Then the people. Someone who did not turn up for their pulmonary function test. A COPD exacerbation seen in the emergency department last week whose follow-up call was never made. An infusion chair held for a drug that has not been approved yet.

None of that is complicated. All of it is a list somebody keeps, on paper or in their head, worked through in the gaps between clinics.

ModuleMD

Biologics approved before the chair is booked Pending authorisations read off each payer's portal every morning, ordered by how long they have waited, so an infusion slot rests on a decision.

Oxygen that actually left the warehouse The equipment supplier's portal checked daily, so an order placed Tuesday and unshipped by Friday surfaces while the patient still has a cylinder.

Nodule follow-ups nobody diarised Repeat CT scans due at six months, gathered from the imaging portals and ranked by how far past the date each one has drifted.

Spirometry trending reads the tests the practice already holds

ModuleMD has built a lot of the pulmonary day into the product, and it is worth being precise about which parts.

The pulmonology suite carries Spirometry Integration and Trending, ACT Scoring and Trending, Bidirectional Lab Integrations and Biologic and Medication Administration, with Sleep Study Questionnaires, DICOM and PACS Integration and Advanced Auto-charge Features alongside. The allergy side adds an immunotherapy module with built-in safety checks, audit trails and vial tracking. Around the chart sit SPOCK for patient outreach, the Hale Hub patient portal and InDrA for inventory.

Each of those acts on data the practice already receives, over an interface built to carry it. The spirometry trend exists because the spirometer is connected. The lab result posts because the interface posts it.

The equipment supplier has no such interface. Neither does the payer's authorisation portal, the imaging centre holding the CT report, the sleep supplier's compliance dashboard or the specialty pharmacy shipping the biologic. Those are websites with logins, run by companies with no particular reason to build a connector for a six-provider practice.

The queue outside the lung clinic gets worked overnight

The follow-up list does not have to belong to whoever remembers it.

Biologic prior authorisations checked on each payer's portal each morning, ordered by how long they have been pending, so an infusion chair is booked against an approval rather than a hope.

The oxygen supplier's portal read daily, so an order placed on Tuesday and still unshipped on Friday is visible while the patient still has a cylinder. The sleep supplier's compliance figures pulled and set against who was told to wear their mask, so the ninety-day conversation rests on numbers rather than on what the patient remembers.

Imaging portals watched for the repeat scan on a lung nodule, with the overdue ones named and ranked. Patients who missed a pulmonary function test listed beside the next free slot. Recent COPD discharges matched against who has actually been telephoned since.

The rule in a clinical setting does not bend. Gathering and comparing can run unattended all night. A record is changed by a qualified person, and a patient is contacted by one; the unattended half prepares the work and then stops.

Nobody trained in respiratory medicine to refresh a supplier page

Checking whether an oxygen order shipped is not a clinical decision. It is a page that either changed since yesterday or did not.

WebRun is an AI agent that works a real Chrome browser, signed in as your staff are. It opens ModuleMD alongside the payer portal, the equipment supplier, the imaging centre and the sleep dashboard, reads what each one shows, and hands back a list with the names and dates attached.

It runs on your schedule in your own private environment, a workflow can be locked to a named list of domains, and you can watch a run and stop it part way. Nothing touching a chart, a claim or a patient is sent without a person approving it.

Each workflow below names exactly what it opens.