How to Automate Super Dispatch

Super Dispatch turns a booked load into a paid one

Moving a car is a strange freight problem. The cargo drives, it is worth more than the trailer, every scratch is an argument, and the whole trade runs on a load board where a broker posts a vehicle and a carrier takes it minutes later.

Super Dispatch is the auto transport platform built around that, in two halves. Carriers run the Carrier TMS and the driver app. Brokers, dealers, auctions and fleet leasing companies run the Shipper TMS and post to the Super Loadboard. Both meet on the same load.

The document at the centre of it is the Bill of Lading, signed at pickup with the damage marked and signed again at delivery. It proves the car left in one condition and arrived in another, or did not, and in practice it is also the invoice. No signed BOL, no payment, however well the truck was driven.

The car moves in three days and the paperwork takes a month

The driving is the short part.

Before a wheel turns, a carrier has to be set up with the broker: a signed packet, a W-9, an authority printout and a certificate of insurance naming the right holder, filled in again for every new broker and refreshed at every renewal. The load itself may have come off another board entirely, and been typed in by hand.

At the pickup end, an auction vehicle cannot be collected until the gate pass is released, which depends on the buyer having paid, and that sits on the auction's site, not on the load. Storage starts accruing whether or not anyone is watching.

At the far end the money is slow. Some brokers pay through their own portal on their own terms, some through a factoring company that wants the signed BOL uploaded, and a claim for a damaged bumper means both sets of photographs and a form nobody enjoys. Detention and extra stops get billed only if somebody remembers.

Super Dispatch

Gate passes checked before the drive Auction releases and buyer fees confirmed the night before a pickup, so a truck is not queuing for a car it cannot collect.

Broker payments chased in one list Every broker portal read weekly for approved, held and short-paid loads, set against the invoices already sent.

Carrier packets ready on request Authority, insurance certificates and signed packets assembled the day a new broker asks, instead of an hour a load waits.

The Super Loadboard and the eBOL cover everything up to delivery

Within the load itself Super Dispatch has taken most of the paper out, and a carrier not using it is doing this on printouts.

The Super Loadboard matches loads with AI-powered suggestions and alerts on preferred routes, and Verified Carrier status opens up direct offers and instantly bookable loads. Loads import in bulk from other brokers and boards, and dispatch sheets in one click through the Super Dispatch: Connection Chrome extension. Booked loads are dispatched to drivers instantly. The native driver app gives real-time GPS location, VIN scanning, geo-tagged inspection photos and fully paperless BOLs. Invoicing can be automated so the invoice and the eBOL reach the shipper the moment a load is delivered, and SuperPay settles it without bank details being exchanged. A Performance Dashboard shows aging loads and delayed pickups and deliveries.

On the shipper side: Order Management, Automated Price Negotiation, Pricing Insights, a Private Loadboard, and a Verified Carrier Network monitored for authority and insurance.

All of that lives on loads booked through Super Dispatch. Auction gates, broker payment portals, factoring companies and the other load boards sit outside it, and much of a carrier's week is spent there.

Gate passes and carrier packets decide whether a truck rolls

A carrier's week is decided at the auction gate, in a broker's payment portal and at the factoring company, and none of those is in the cab.

Auction gate releases checked the night before a pickup, so a driver is not sitting in a queue learning that the buyer's fees are unpaid. Storage and late fees on undelivered auction units watched from the day they start, because that clock runs on the buyer's account, where nobody driving can see it.

Carrier packets prepared and insurance and authority documents supplied the day a new broker asks, otherwise an hour that keeps a load from being booked. Every broker's payment portal read weekly for what is approved, on hold or short-paid, and set against the invoices Super Dispatch already sent, so an unpaid load is a line, not a discovery. Factoring submissions assembled with the signed eBOL attached. Loads on the other boards gathered so a return leg is priced against everything available.

Driver credentials and cargo insurance renewals watched before they lapse, since an expired certificate takes a truck off a board.

Draw the line at money and messages. Reading, comparing and assembling runs unattended. Filing a claim or accepting a rate is a person's call.

A driver should not be doing this from a truck stop

The paperwork does not stop because the truck is moving. It just gets done badly, at eleven at night, on a phone in a parking lot.

WebRun is an agent that works a real Chrome browser, signed in as you. It opens an auction's account page, a broker's payment portal, a factoring company or another load board, reads what is there, and lines it up against the loads Super Dispatch already holds.

It runs on a schedule you set, in your own private environment, and you can watch a run and stop it. Anything that accepts a rate, files a claim or messages a broker is drafted and waits.

Each workflow below is built already, and every one names the sites it opens.