Automated Auto Transport Cargo Claim Tracking
Every Monday, WebRun opens Super Dispatch, finds all open cargo damage claims with their status and age, logs each one in Google Sheets with a running timeline, and sends a Telegram summary showing which claims are stalling and need escalation.
How do I automatically track open cargo damage claims in auto transport?
WebRun opens Super Dispatch every Monday, finds all open cargo damage claims with their status and age, logs each one in Google Sheets with a running timeline, and sends a Telegram summary showing total claims, total value at risk, and any claims stalled for more than 14 days so your team can escalate before they drag on.
- Every open cargo claim is tracked weekly without manual spreadsheet updates
- Claims stalled for 14 days or more are flagged automatically for escalation
- Total claim value at risk is visible in Telegram every Monday
Built for auto transport brokers · vehicle shipping companies · car hauling claims managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
carrier.superdispatch.com/tms/loadsin a real browser with your saved login - no setup, no API keys. -
1
Super Dispatch - find open cargo damage claims and their status
superdispatch.com
WebRun opens Super Dispatch to find open cargo damage claims and their status. - Open Super Dispatch and navigate to loads with damage noted in the inspection photos or BOL
- Identify loads where a cargo claim has been opened and is still unresolved
- Capture the load ID, VIN, carrier, claim amount, date filed, and current status for each open claim
Done when Every open cargo damage claim is listed with its key details and current status.
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2
Google Sheets - log claims with age, value, and last update
google.com
WebRun opens Google Sheets to log claims with age, value, and last update. - Open the cargo claim tracking sheet
- Append or update a row for each open claim: load ID, VIN, carrier, claim amount, date filed, status, days open, and last status change
- Flag any claim that has had no status update in 14 days as stalled
Done when The tracking sheet has a current row for every open claim with stalled ones highlighted.
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3
Telegram - send weekly claim status summary
telegram.org
WebRun opens Telegram to send weekly claim status summary. - Send a Telegram message with the total number of open claims, total value at risk, and a list of any claims stalled for more than 14 days
- Include the load ID, VIN, and carrier for each stalled claim so the team can follow up
Done when The weekly cargo claim summary is in Telegram and stalled claims are flagged for action.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it automatically file or submit a cargo claim on my behalf?
No. WebRun only tracks and logs claims that already exist. Filing or submitting any claim to a carrier or insurer must be done by your team.
How does it know a claim is stalled?
It flags any open claim with no status change in Super Dispatch for more than 14 days. You can adjust this threshold when configuring the workflow.
Can it track claim amounts and total liability exposure?
Yes. It records the claim amount for each open case and includes a total value at risk in the weekly Telegram summary so you can prioritize the highest-value claims.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.