How to Automate Wireless Links Fleet.Net

Temperature decides whether a delivered load is freight or waste

Wireless Links is an IoT and telematics company in Lyndhurst, New Jersey, and Fleet.Net is its cloud platform: GPS fleet management and asset tracking, with most of the hardware carrying the Piccolo name, from vehicle and solar asset trackers to ELDs, dash cams and temperature sensors.

For a refrigerated carrier, one job outranks the rest. A dry freight load either arrives or it does not. A refrigerated load arrives, and then somebody decides whether it is still worth anything, and that decision turns on a number nobody can see afterwards unless something was recording it.

So the trailer becomes an instrument. Sensors in the compartments, a tracker that knows where the trailer was when each reading was taken, and a record running from the moment the doors closed at the shipper to the moment they opened at the receiver.

A rejected pallet is decided at the receiver's dock

The trailer records faithfully. Everything that decides whether the carrier gets paid for that load happens somewhere else.

A receiver refuses a pallet, and now there is a claim. It gets argued in the broker's system or the shipper's, against their account of what happened, and the carrier's evidence is a chart somebody has to find, export and attach to the right load before anyone loses interest. Perishables are worse, because disputing a rejected load of produce is its own trade with its own deadlines.

Meanwhile the customer moving food wants cold chain records, in their format, on their retention schedule, uploaded into their compliance portal, because the food safety rules put that obligation on them and they pass it down the chain.

None of that is on the trailer.

Wireless Links Fleet.Net

Charts filed while the signature is fresh The temperature record for a delivered load attached to the right proof of delivery the same day, rather than reconstructed a fortnight later.

Claims argued from the record Refused loads gathered into a worklist with what the sensors showed at the time, so a dispute opens with evidence instead of recollection.

Cold chain logs in the customer's format Each shipper's own compliance portal filled with the record it asks for, on the retention schedule it expects.

Piccolo sensors report six cold zones without anyone asking

The equipment side is thorough, and a carrier hauling perishables without it is arguing from memory.

Wired or wireless sensors report temperature, with a Piccolo STX able to monitor up to six cold zones at once and humidity available alongside. Real-time and historical readings sit on the Fleet.Net platform, with alerts on temperature deviation and on connection loss, so a sensor that stops reporting is itself an event, and route deviation alerts run beside them. Reefers can be switched on and off remotely to hold a setpoint or pre-cool a trailer just in time for loading, which saves reefer hours and fuel. The DriverLink app puts the same readings in front of the driver, alerts on deviation, lets them comment on each alert, and gives them a graph to show the customer at delivery. Reports are shareable, and the platform is built for cold chain and FSMA record keeping.

Every one of those readings comes off your own hardware on your own equipment.

The broker's claim page is not your equipment. Neither is the shipper's compliance portal, the receiver's scheduling system, or the service dealer's case queue for a reefer unit still under warranty.

The proof has to reach whoever is arguing about it

Once one thing can carry the record out of Fleet.Net and into the systems where it gets disputed, the proof starts being worth what it cost to collect.

The temperature chart for a delivered load pulled and attached to the proof of delivery in the broker's or shipper's portal the same day, while the receiver's signature is still fresh. Refused and short-paid loads gathered into a worklist, each with what the sensors showed at the time, so a claim opens with evidence rather than recollection.

Each customer's compliance portal filled with the cold chain log it asks for, in the format it asks for, on its own retention schedule. Door-open events set beside the appointment and detention times from the receiver's scheduling site, since a door held open at a dock is a temperature excursion and a demurrage argument at the same moment.

Trailers whose pre-cool never happened before loading raised while they are still in the yard. The dealer's service portal checked for open cases on a unit that keeps alarming, before anyone sends it out again.

Gathering, matching and drafting run unattended. Anything that files a compliance record, submits a claim or answers a customer waits for a qualified person.

Eleven at night is a bad time to go looking for evidence

Nobody wants to be the person assembling a temperature chart at eleven at night to save a load that was refused at four. That is the moment the record either exists in a usable form or it does not, and putting it together is entirely clerical.

WebRun is an AI agent that works a real Chrome browser, signed in as you. It opens Fleet.Net alongside the broker's portal, the shipper's compliance site or the receiver's scheduling page, reads what each one shows, and puts the chart, the claim pack or the log where it belongs.

It runs on your schedule in your own private environment, and it never touches the reefer controls. Anything that files, claims or answers a customer is drafted and held for approval.

The workflows below are already built, and each one names the sites it opens.