How to Automate Restroworks

Restroworks was built for chains rather than single restaurants

Restroworks is a cloud restaurant platform, and its own site says it evolved from Posist, which is the name plenty of operators still use for it. It is sold to groups rather than single sites: brands running many outlets across formats, countries and franchise agreements.

That changes what the software is for. One restaurant needs a till. A chain needs every till to behave identically, so a promotion launched on Monday is live and priced the same at every outlet on Monday, and so the number head office reads on Tuesday means the same thing wherever it came from.

Which is why it reaches so far past the counter. The menu and its recipes, the stock in each outlet, the base kitchen supplying them, the screens in every kitchen, the kiosk and QR ordering at the front, and the reporting over all of it run as one system head office configures once.

Each outlet's day ends on somebody else's dashboard

An outlet closes into Restroworks. Then it closes a second time, into everybody else's systems.

Delivery orders came in through the aggregator apps, and the money arrives days later, net of commission, net of penalties, and net of refunds granted to customers who complained to the app rather than the restaurant. All that detail sits in the aggregator's own back office, per outlet, per city.

So somebody opens them. Then somebody opens the bank to see what settled for which site. Then the mall wants a certified sales figure for the percentage rent. Then a franchisee's royalty gets worked out from sales they reported, checked against what the POS recorded when there is time. Then somebody reads the reviews, which arrive on four sites and name individual branches.

For one restaurant that is an evening. For eighty it is a department, or it is sampled and hoped for.

Restroworks

Payouts checked per outlet Commission, penalties and refunds read off each marketplace back office and set against the orders that outlet actually served.

Royalty with evidence behind it Each franchised site's reported sales checked against what the POS recorded, so the discussion starts from figures rather than from a suspicion.

The drifting branch named early Voids, discounts, wastage and food cost ranked across sites, so the outlet that slipped this week surfaces this week.

Restroworks reports on the outlets it operates

It is worth being straight about how much of a chain's operation this already covers, because it is more than most attempt.

Inventory Management tracks stock in real time per outlet, with low stock alerts that also fire on items nearing expiry, stock transfers between outlets, recipe costing, and reporting on wastage, inventory variance, consumption trends, food cost and vendor performance. Base Kitchen runs the central kitchen that supplies the sites. Forecasting predicts the next day's consumption from historical data and seasonal variation, drives centralised indenting and approval, and auto-generates purchase orders when par stock runs low. Anti-Theft watches voided bills, discounts, reprints and refunds, sorts transactions into high, medium and low theft risk, and raises real-time alerts with bill-level detail. The Cockpit App puts revenue, orders, rejections, daily sales trends and aggregator performance on a phone, with same-store sales and order growth across brands and regions.

Every one of those is a reading taken from inside Restroworks, of transactions Restroworks processed.

The aggregator's own back office is not inside Restroworks. Neither is the bank, the landlord's portal, the review site or the franchisee's own books. Those hold the other half of an outlet's day, and each is a login.

A brand can audit itself outlet by outlet overnight

The chain already knows what every till rang up. What it does not know is what everybody else says about the same day.

Yesterday's payouts, read per outlet from each marketplace back office and set against the orders Restroworks recorded, so a commission deduction or a penalty nobody agreed to arrives as a line with an outlet name on it rather than a shortfall found weeks later.

Each site's bank settlement checked against its own close, so the outlet whose card money did not land is named on Tuesday. Franchise royalty checked against POS sales site by site, so the conversation about a thin week starts from figures rather than a hunch.

Review sites read per branch, with a reply drafted against the ticket, the time and the item complained about, so a manager spends two minutes instead of twenty. Landlord sales certifications assembled from the outlet's own figures when the mall asks. Competitor prices checked inside the same delivery apps the brand sells through, city by city, before a menu price is signed off.

Let the gathering run unattended, because reading is safe. The other half waits for the person whose name is on the decision: a record changed, a payout disputed, a guest answered, anything going to a franchisee.

Head office cannot open two hundred dashboards

That kind of checking scales the wrong way. Ten more outlets means ten more logins, so it gets sampled rather than done, and the sites nobody sampled are the ones with something wrong.

WebRun is an AI agent that signs into a real Chrome browser the way your team does. It opens each marketplace back office, each bank and each review site in turn, reads what is on the screen, and brings it back beside what Restroworks recorded, named outlet by outlet.

Runs happen on your schedule, in your own private environment, and you can watch one and stop it. A money dispute, a record change or a message to a guest is drafted and left for a person.

The workflows below are already built, and each names the sites it opens.