How to Automate GoTab

GoTab automates the order and the tab around it. The Manager Dashboard tracks performance from a phone, Online Order Aggregation pulls third-party orders into the same POS, and Loss Prevention reauthorizes an open tab as it grows. Vendor settlement, distributor pricing and marketplace payout statements sit outside all of that, which suits an agent like WebRun.

The tab travels with the guest, not with the table

GoTab is built around the idea that the guest orders from a phone they already own. A bartender opens an Easy Tab with a swipe or dip of a card, GoTab sends a link to that tab to the guest's mobile number, and the tab follows them from the bar to the patio to a second kitchen on the other side of the room. Self-ordering kiosks, the Pocket handheld and an ordering page cover whatever the phone does not.

It turns up where a table number has stopped meaning much: breweries and taprooms, food halls with a dozen kitchens under one roof, eatertainment venues, family entertainment centres, movie theatres, hotels and multi-vendor sites. A Kitchen Display System puts each order in front of whichever kitchen owns it, and an on-premise server keeps the place trading when the connection drops.

By closing time GoTab holds every order, the kitchen that fired it, the tab it sat on and the card that paid for it.

Every operator under one roof wants its own numbers

A food hall is not one business. It is ten businesses sharing a lease, a dish pit and a point of sale.

So the morning after is a settlement exercise. Each vendor's share of the night has to be worked out and paid, and each vendor wants to see the working before they accept it. The venue's own bar sits on top of that. The third-party marketplaces pay on their own timetable, minus a commission and minus adjustments nobody itemised. The distributor's portal has this week's keg price on it, behind a login the beer buyer keeps in a notes app.

Meanwhile there is an event on Saturday and the headcount for it lives on a ticketing platform that has never heard of the kitchen. All of it ends up in one spreadsheet, built by hand, usually by the general manager, usually on a Monday when the hall is shut.

The gotab.com homepage, the app these three jobs run in. GoTab
Each vendor's share, worked out Every stall's takings calculated from the orders GoTab recorded and set against what the venue actually paid out last cycle, ready before anyone asks.
Payouts read line by line Marketplace statements matched to the orders aggregation brought in, with the commission and every adjustment named instead of assumed.
Pour cost against this week's price Kegs and cases priced on the distributor's own portal against the last invoice, and compared with what actually got rung up.

The Manager Dashboard answers for the tab, not the keg

On the order and the money around it, GoTab is already thorough. Nothing below is an argument for turning any of it off.

The Manager Dashboard lets a manager view tabs, close them, issue refunds and adjust menus and products on the fly, and tracks daily, weekly and monthly performance from a phone. Online Order Aggregation consolidates orders from your third-party marketplaces into the GoTab POS, with full integration to the KDS and printers, so nobody is retyping a delivery order off a tablet. Loss Prevention does something different again: an automatic authorization when a guest opens a tab on a card, repeated as each new order lands, so the balance is always covered. Gift cards, loyalty and memberships hang off the same guest record.

Every one of those is fed by something that happened on a GoTab order. That is the boundary, and it is a fair one. The distributor delivering the kegs is not a GoTab channel. Neither is the bank, the marketplace's payout statement, the landlord's percentage-rent report, the ticketing platform selling Saturday, or the health department that inspected the hall in March. The revenue side is instrumented. The cost side is a stack of logins.

The night can be settled with every vendor by morning

Monday changes shape once those logins get opened while the hall is still empty.

Each operator's share worked out from the orders GoTab recorded, set against what the venue actually paid out last cycle, so a stall owner's question is answered before it gets asked. The marketplace payout statements read and matched against the orders aggregation brought in, with the commission and every adjustment named rather than assumed.

The distributor's portal opened for this week's keg and case prices against what the last delivery was invoiced at, so a pour cost that moved shows while the menu can still change. Kegs tapped compared with pints rung up, so the difference is a figure rather than a suspicion. Saturday's ticket count read off the ticketing platform and put in front of whoever writes the prep list. Last night's reviews collected, with a reply drafted and the tab it refers to attached.

Keep the line where hospitality already keeps it. Reading, matching and listing can run while the hall is dark. Paying an operator, ordering from a distributor and answering a guest in public wait for somebody who works there.

Splitting the night between ten kitchens is arithmetic

Nobody opens eight sites at seven in the morning because it is interesting. They do it because the split has to be right, and it has to be right before the operators start asking.

WebRun is an AI agent that works a real Chrome browser, signed in as your venue is. It opens GoTab, the marketplace dashboards, the distributor portal and the bank, and leaves the night's settlement where your managers and your operators already look for it.

It runs on your schedule in your own private environment, and a workflow can be locked to a named list of sites. You can watch a run and stop it. Nothing that pays anybody or replies in public goes out without approval.

Each workflow below names what it opens and what it brings back.

Questions people ask

Can it pay our vendors once it has worked out the split?

No, and that is deliberate. Paying anybody is kept behind a person. What you get is the split calculated, the working shown and any discrepancy flagged, in a form a manager can check in two minutes and then approve through whatever you already pay with.

We run a food hall with separate operators. Can each get their own version?

Yes. A workflow can produce one statement per operator from the same run, so each kitchen sees its own orders, refunds and share without seeing anybody else's. The venue gets the consolidated view alongside it, built from the same figures.

Does this sit on our terminals or the kitchen screens?

Neither. It works in a browser in your own environment, so nothing is installed on a Pocket handheld, a kiosk or the KDS. A workflow running at six in the morning has no effect on the floor, and service is never waiting on it.

11 ready-made GoTab workflows

Each one names the apps it touches and the exact steps it takes. Open one to read what it will do, then turn it on.

Automated GoTab Weekly Top-Sellers Report
Every Monday, WebRun pulls the prior week's GoTab sales ranked by item, category, and server, and posts the top performers to your management Slack channel.
GoTabSlack
Automated GoTab Supplier Invoice Chaser
WebRun checks your outstanding beverage and food supplier invoices, flags anything past due, and drafts a polite follow-up email to each supplier for your review.
GoTabQuickBooksGmail
Automated GoTab Shift Coverage Alerts
WebRun monitors your GoTab staff schedule for open shifts and coverage gaps, and sends the manager a Slack alert with the details so nothing falls through before service.
GoTabSlack
Automated GoTab Review Request Drafts
After a guest closes a GoTab tab above your satisfaction threshold, WebRun drafts a review request SMS for your team to approve and send, turning great visits into Google reviews.
GoTabTwilio
Automated GoTab Refund Exception Flags
WebRun checks GoTab for refunds processed in the prior 24 hours, flags any that exceed your threshold or lack a reason code, and logs them for manager review.
GoTabGoogle Sheets
Automated GoTab Online Order Routing Alerts
WebRun monitors incoming GoTab QR and online orders, checks the order type and destination, and routes each ticket to the correct kitchen display station or prep area.
GoTabSlack
Automated GoTab Guest Win-Back Campaign Drafts
WebRun identifies guests who have not visited in 60 days based on GoTab tab history, and drafts a personalized win-back offer email via Mailchimp for your team to review before sending.
GoTabMailchimp
Automated GoTab Low-Stock Reorder Alerts
WebRun monitors GoTab inventory, spots kegs and items falling below reorder thresholds, and sends your purchasing team an alert with the items to order.
GoTabTelegram
Automated GoTab Gift-Card Liability Digest
Every Monday, WebRun pulls the current balance of outstanding GoTab gift cards and open tabs, totals the liability, and posts a digest to your finance Slack channel.
GoTabGoogle Sheets
Automated GoTab End-of-Day Reconciliation Digest
Every night, WebRun closes out your GoTab session, reconciles payment totals by tender type, flags any variances, and sends the finance team a clean end-of-day report.
GoTabSlack
Automated GoTab Daily Sales Digest
Every morning, WebRun opens GoTab, pulls the prior day's sales totals by location, category, and server, and posts a concise digest to your team Slack channel.
GoTabSlack

Want one of these running on your own GoTab?

Show WebRun the process once and it will run it on schedule, in your own private browser environment.