How to Automate Common Ground

Common Ground automates the record shop's own catalogue: listings and tracklists import from Discogs, the iOS point of sale and the Eshop share one inventory, and sales from every channel land in one Sales Manager. Reading the Marketplace for what a copy is worth today suits an agent like WebRun.

One copy sells in the shop and has to vanish from five listings

Common Ground, which most sellers write with the domain attached as common-ground.io, is an online manager, eshop and point of sale made for independent record sellers. Vinyl, CDs, merch, and books if you carry them.

A record shop's stock is odd in one particular way: most of it is one copy deep, every copy carries a condition and a pressing, and the same album can be four products depending on which press is in the sleeve. Common Ground keeps that catalogue in the Backoffice, sells it through the Eshop, rings it up on the iOS point of sale, and publishes it to Discogs, Bandcamp, eBay, Meta and Google Merchant.

So the shop exists in five places at once. The record on the wall behind the counter is also a Marketplace listing and a product page on your own site, and all of them have to agree by Saturday evening.

Buying a collection is an afternoon of looking things up

Selling a record over the counter is the quick part. Buying one is not.

Somebody brings in two crates to sell, and pricing them means going title by title through what copies in that condition have actually been going for. A regular is hunting one pressing and has asked you to keep an eye out. A distributor's pre-order sheet arrives as a PDF with a Friday deadline on it. Record Store Day allocations come back and do not match what people reserved. Twelve mail orders need packing, and one buyer says his parcel never came.

Hardly any of that is typing. It is opening a page, reading a number off it, and writing that number down somewhere else.

The common-ground.io homepage, the app these three jobs run in. Common Ground
Offers made from real numbers Every title in a trade-in crate checked against what copies in that condition have recently sold for, before anybody names a price.
The pressing a regular is waiting for A specific copy watched at the condition and price you set, with a message drafted the moment one turns up.
Bins that stopped moving Titles that have sat since March ranked by what they cost you, so a markdown happens while somebody still wants them.

The Discogs import means nobody types a tracklist

Common Ground takes a lot of the keying out. The Inventory Manager imports listing and release information from Discogs, tracklists included, or from the Creators database with audio snippets attached, and books can be pulled in by ISBN from ISBNdb and Google Books. A CSV import handles a migration off another marketplace.

From there, bulk edition finds, replaces, appends or removes properties across the whole inventory rather than item by item, and sticker printing runs QR or barcode labels off in bulk so a checkout is a scan. Sales arrive in one place whether they happened in the shop, on the Eshop or on a connected channel, and a packing list gets them out of the door. The Sales Report covers amounts, tax and what sold over a period, and exports can be filtered by supplier, customer, label or listing.

What all of that keeps in step is your own inventory and your own orders.

It does not go out and read the Marketplace for you: what other sellers are asking for that pressing this week, what a copy in the condition you are being offered actually sold for last month, whether the distributor has posted the pre-order sheet yet, or what a label announced this morning.

Every title in the crate has a public price already

What a copy is worth is not a secret, but it changes from week to week.

The two crates on the counter, every title checked against recent sold prices and against what is already in your bins, so an offer is made from a screen instead of from memory. The rare pressing a regular has been after, watched at the condition and price you set and flagged the moment a copy appears. A label announcing a repress of something you are holding three copies of at the old price.

The calendar matters too. A tour routing published this week that puts an artist in town in October, so the back catalogue is in the racks the week they play. The distributor's pre-order sheet read the day it goes up rather than the day it closes.

Then the end of the trade nobody enjoys. A courier's tracking page for the parcel a buyer says never came, checked before you answer him. Reservations for Record Store Day counted against the allocation you were actually given, so the awkward conversations happen early. Bins that have not moved since March, ranked by what they cost you rather than by how tired they look.

The tabs can be opened by something that does not get bored

That is an hour of tabs, and tomorrow it will be another one. The looking up is repetitive by nature, which is exactly why it slips.

WebRun is an agent that drives a real Chrome browser, signed in as you. It opens Common Ground, the Marketplace, a distributor's page or a courier's tracking site, reads what is on the screen and writes the answer into the sheet or the channel your shop already uses.

It runs on your schedule in your own private environment, and you can watch a run and stop it half way. Anything that would change a price or a listing, and anything going to a customer, is drafted and waits for you.

Every workflow below says which sites it signs into and what it brings back.

Questions people ask

Will it reprice or relist anything by itself?

No. It gathers what the Marketplace is showing and puts the suggestion next to your current price, and you decide. Repricing a rare pressing is a judgement about your own shop, and a machine that guesses at it will cost you more than the twenty minutes it saved.

Our Discogs account is our shopfront. Is it safe to sign in?

It signs in as you, in your own private environment, the same way you would in a browser. Nothing is shared with a third party, and you can watch a run and stop it. For accounts that carry your reputation, start it on read-only jobs and widen from there.

Can it watch a pressing we do not have listed anywhere?

Yes. Give it the release, the pressing and the condition and price you want, and it checks the pages a person would check, then tells you when a copy shows up. Nothing needs to exist in your inventory first, which is the point when you are hunting stock.

10 ready-made Common Ground workflows

Each one names the apps it touches and the exact steps it takes. Open one to read what it will do, then turn it on.

Automated Record Store Sales Digest
Every Monday, WebRun reads last week's sales across your Common Ground store and online channels, ranks your top sellers by title and genre, logs the numbers to a Google Sheet, and posts your team a Slack recap.
Common GroundGoogle SheetsSlack
Automated Wantlist Match Email Drafts
WebRun matches new stock in Common Ground against the titles your customers are hunting for, and drafts a personal we-got-it-in email in Mailchimp for each match, ready for you to review and send.
Common GroundMailchimpSlack
Automated Slow-Mover Markdown Flags
Every week, WebRun finds the records that have sat in your bins the longest without selling, logs them to a Google Sheet with a suggested markdown, and posts your team a Slack shortlist for a pricing decision.
Common GroundGoogle SheetsSlack
Automated Bandcamp Fulfillment Digest
WebRun pulls your unshipped Bandcamp orders, checks each item against your Common Ground stock, and posts your team a Slack pick-and-pack list so every online order gets out the door on time.
Common GroundBandcampSlack
Automated Special Order Pickup Drafts
WebRun watches your special orders in Common Ground, notices when an ordered title is received into stock, and drafts a personal pickup email or text to the customer for you to review and send.
Common GroundGmailTwilio
Automated Record Store Instagram Drafts
Each afternoon, WebRun finds the records you added to Common Ground today, writes a New Arrivals Instagram caption with the titles and prices, and leaves it as a draft with the artwork for you to review and post.
Common GroundInstagramSlack
Automated Record Store Day Preorder Tracking
WebRun tallies your customer Record Store Day reservations, compares them against how many of each title you were allocated, and posts a Slack list of which RSD titles are oversubscribed and which still have copies to sell.
Common GroundGoogle SheetsSlack
Automated Rare Pressing Restock Alerts
WebRun watches the specific rare pressings you want to restock, checks Discogs Marketplace for fresh copies in your target condition and price, and pings you on Telegram the moment one appears so you can grab it before it sells.
Common GroundDiscogsTelegram
Automated Vinyl Trade-In Pricing
When a customer brings in records to sell, WebRun looks up each title's recent Discogs sold prices and your Common Ground stock, then builds a Google Sheet with a suggested buy and resale price per record for your buyer to approve.
Common GroundDiscogsGoogle Sheets
Automated Discogs Listing Sync
Every morning, WebRun compares your Common Ground inventory against your Discogs Marketplace listings, flags titles that sold in store but are still live on Discogs, and posts your team a Slack list of listings to pull or re-price.
Common GroundDiscogsSlack

Want one of these running on your own Common Ground?

Show WebRun the process once and it will run it on schedule, in your own private browser environment.