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For marketing leads, ecommerce brands & service businesses

Ask this month's customers for a review

You hand WebRun this month's customer list and it opens Trustpilot, removes anyone already invited or unsubscribed, matches each customer to the right invitation template, queues every invitation for your approval, logs the batch on a Trello card, and sends you the counts on WhatsApp.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Runs when you upload a customer list WebRun
1 Trustpilot prepare the invitations
2 Trello log the batch
3 WhatsApp send you the counts
Run a sample
In short

How do I invite my customers to leave a Trustpilot review?

You hand WebRun this month's customer list and it opens Trustpilot, removes anyone already invited or unsubscribed, matches each customer to the right invitation template, and queues every invitation for approval. It logs the batch on a Trello card and sends you the counts on WhatsApp.

  • More reviews get left because every customer is actually asked
  • Nobody is invited twice, because past recipients are dropped first
  • The batch waits for your approval before a single invitation goes out

Built for marketing leads · ecommerce brands · service businesses · customer experience teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens business.trustpilot.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Trustpilot - prepare the invitations
    trustpilot.com
    WebRun in Trustpilot: prepare the invitations
    WebRun opens Trustpilot to prepare the invitations.
    • Open Trustpilot and read the customers who have already received an invitation or opted out
    • Take the customer list you provided and drop duplicates, previous recipients and anyone unsubscribed
    • Match each remaining customer to the right invitation template for what they bought
    • Enter the recipients into the invitation form by typing rather than uploading a file, since uploads are blocked
    • Queue the batch and leave it unsent. Nothing goes to a customer until you approve it

    Done when A deduplicated invitation batch is queued in Trustpilot and waiting for approval.

  3. 2
    Trello - log the batch
    trello.com How to Automate Trello
    WebRun in Trello: log the batch
    WebRun opens Trello to log the batch.
    • Open a card for the batch on your reputation board
    • Record the date, how many customers were on the list, how many were dropped and why, and how many are queued
    • Attach the list of names removed as duplicates or previous recipients so the exclusions can be checked
    • Move the card to Done once you approve and release the batch

    Done when The batch has a card showing what went in, what was dropped and what is queued.

  4. 3
    WhatsApp - send you the counts
    whatsapp.com How to Automate WhatsApp
    WebRun in WhatsApp: send you the counts
    WebRun opens WhatsApp to send you the counts.
    • Send the marketing group the batch counts: uploaded, dropped, queued and ready to approve
    • Break the drops down into duplicates, previous recipients and unsubscribes
    • Say plainly that nothing has been sent yet and the batch is waiting on approval

    Done when The marketing group knows the batch size and that it is waiting for approval.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
business.trustpilot.com
ScheduleRuns automatically on this cadence
Runs when you upload a customer list
DeliveryHow each run's result reaches you
Invitation batch · WhatsApp
OutputWhat each run produces - A queued invitation batch with the counts of customers listed, dropped as duplicates or previous recipients, and left ready to approve.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email customers without me?

No. The batch is prepared and queued in Trustpilot and left unsent. You approve and release it, so no invitation reaches a customer without a person saying yes.

How does it stop someone being asked twice?

It reads who has already been invited and who opted out in Trustpilot, then drops those people plus any duplicates in your list before the batch is built.

Does it upload my customer file?

No. File uploads are blocked by the policy, so WebRun types the recipient details into the invitation form instead, with every typed character guardrailed.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.