Automated Razorpay Dispute Deadline Queue
Every morning, WebRun opens the Razorpay dashboard, reads every open dispute with its amount, linked payment and respond-by date, sends your finance chat a WhatsApp queue ordered by deadline, and posts a Telegram warning for any dispute due within your risk window.
How do I keep track of Razorpay dispute response deadlines?
WebRun opens your Razorpay dashboard every morning, reads each open dispute with its amount, linked payment and respond-by date, and orders them by deadline. It sends the queue to your WhatsApp finance chat and warns on Telegram about anything due soon, so no dispute is lost by default.
- No dispute is lost because the response window quietly closed
- The queue is ordered by deadline, largest amounts flagged first
- Answered disputes drop off automatically from live status
Built for ecommerce merchants · finance teams · payment operations · Indian online sellers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
dashboard.razorpay.comin a real browser with your saved login - no setup, no API keys. -
1
Razorpay - read open disputes and deadlines
razorpay.com
WebRun opens Razorpay to read open disputes and deadlines. - Open the Razorpay dashboard and filter disputes to those still open
- Capture the dispute status, amount, linked payment and the respond-by date for each
- Sort by deadline so the soonest response sits first, and note anything already answered
Done when Every open dispute is listed with its amount and respond-by date.
-
2
WhatsApp - send the deadline queue
whatsapp.com
WebRun opens WhatsApp to send the deadline queue. - Send your internal finance chat the dispute queue, soonest deadline first
- Show each dispute's amount, status, payment reference and days left to respond
- Post the queue internally only. WebRun never contacts a cardholder or the bank
Done when Your team has today's dispute queue in WhatsApp.
-
3
Telegram - warn on anything due soon
telegram.org
WebRun opens Telegram to warn on anything due soon. - Post a short warning listing disputes whose deadline falls inside your risk window
- Put the largest amounts first so the costliest cases get attention
- Repeat the warning daily until the dispute is answered or the deadline passes
Done when Every near-deadline dispute has been flagged in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit evidence or accept a dispute for me?
No. WebRun only reads the dispute list and reports deadlines. Uploading evidence, contesting or accepting a dispute stays a manual step you take in Razorpay.
Does it message customers about a chargeback?
No. The WhatsApp queue and Telegram warnings go to your own internal chats. WebRun never contacts a cardholder, an issuing bank or a customer.
What happens once a dispute is answered?
It leaves the queue. WebRun reads the live dispute status in Razorpay every morning, so anything already responded to or closed is skipped on the next run.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.