Chase down feature requests nobody's triaged
Every Monday, WebRun opens Productboard, finds feature requests and insights that have sat untouched for 30 days without a status change, logs each one to the backlog grooming board in Trello, and reminds the product owner on WhatsApp to give them a proper triage.
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What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.productboard.comin a real browser with your saved login - no setup, no API keys. -
1
Productboard - find feature requests untouched for 30 days
productboard.com
WebRun opens Productboard to find feature requests untouched for 30 days. - Open the features board and sort by last status change
- Collect features with no status change in 30 days
- Note the linked insights and vote count for each
Done when Every stale feature request is listed with its current status.
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2
Trello - log them to the backlog grooming board
trello.com How to Automate Trello
WebRun opens Trello to log them to the backlog grooming board. - Open the backlog grooming board
- Add a card for each stale feature request with its vote count
Done when The grooming board has a card for every stale feature request.
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3
WhatsApp - remind the product owner to triage
whatsapp.com How to Automate WhatsApp
WebRun opens WhatsApp to remind the product owner to triage. - Rank the stale requests by vote count
- Remind the product owner to triage the list this week
Done when The product owner has this week's grooming reminder in WhatsApp.
How do I stop feature requests from going untriaged in Productboard?
WebRun checks Productboard every Monday for feature requests that have sat untouched for 30 days, logs each one to a Trello grooming board ranked by vote count, and reminds the product owner on WhatsApp to triage them, so customer feedback with real demand behind it doesn't quietly age out of the backlog.
- High-vote requests stop aging out of the backlog unnoticed
- The product owner gets a ranked list instead of scrolling Productboard
- Every stale request has a visible card on the grooming board
Built for Product managers · product teams · SaaS companies · product owners
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun change a feature's status or priority?
No. It only reads how long a request has gone untouched. Changing status, priority, or scoring is always done by the product owner in Productboard.
Who gets the WhatsApp reminder?
Only the internal product owner you set up. It never messages the customers who submitted the original feedback.
What counts as untouched?
Any feature request with no status change in Productboard for 30 days. A single status update resets its clock and drops it off next week's list.
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