Automated Practo Appointment Confirmation Tracking
Every morning, WebRun opens your Practo clinic dashboard, checks upcoming appointments that are still unconfirmed, cross-checks Gmail for any patient reply confirming or rescheduling, and logs the current follow up list to a Google Sheet so the front desk knows exactly who to call.
How do I track unconfirmed Practo appointments that need a follow up call?
WebRun checks your Practo clinic dashboard every morning for appointments still unconfirmed, cross-checks Gmail for any patient reply, and logs the current follow up list to a Google Sheet sorted by urgency, so the front desk always knows exactly who to call before a no show happens.
- Unconfirmed appointments are surfaced every morning before the day gets busy
- Patient replies are matched automatically instead of searched by hand
- No show risk drops because the front desk always has today's call list
Built for Clinic front desk teams · Medical practice managers · Healthcare appointment coordinators · Multi doctor practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.practo.comin a real browser with your saved login - no setup, no API keys. -
1
Practo - check upcoming unconfirmed appointments
- Open the clinic dashboard on Practo
- List every upcoming appointment still marked unconfirmed
- Note the patient name, appointment time, and how soon it is
Done when Every upcoming unconfirmed appointment has been listed.
-
2
Gmail - check for patient confirmation replies
gmail.com
WebRun opens Gmail to check for patient confirmation replies. - Search for a reply from each unconfirmed patient
- Update the status if a reply confirms or reschedules the visit
- Leave anyone with no reply on the follow up list
Done when Every unconfirmed appointment has been checked against Gmail for a reply.
-
3
Google Sheets - log the follow up list
google.com
WebRun opens Google Sheets to log the follow up list. - Open the front desk follow up sheet
- List every appointment still unconfirmed after the Gmail check
- Sort by how soon the appointment is
Done when The sheet reflects today's follow up list, soonest appointment first.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun contact patients directly?
No. WebRun only reads appointment status on Practo and replies already in Gmail. Calling or messaging a patient is always done by your front desk.
Does it read anything beyond appointment confirmations in Gmail?
No. It only searches for a reply tied to each unconfirmed appointment, it does not open or log anything else in the inbox.
What happens once a patient confirms?
They come off the follow up list on the next check, so the sheet only ever shows who still needs a call.
Related templates
Put this on autopilot.
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