Automated Mollie Chargeback Response Queue
Every morning, WebRun signs in to Mollie, finds chargebacks and disputes opened since the last run, pulls up the original payment and customer for each, works out how many days are left to respond, sends the urgent ones to WhatsApp, and posts the full queue to Telegram.
How do I keep track of chargeback response deadlines?
WebRun signs in to Mollie every morning, finds newly opened chargebacks, and pulls the original payment, the customer, the reason, and the days left to respond. It sends near deadline disputes to WhatsApp and posts the full queue to Telegram ordered soonest first, so money is never lost by default.
- No dispute is lost because the response window quietly closed
- Every chargeback arrives with its original payment attached
- Anything due within two days is escalated the same morning
Built for ecommerce finance teams · online merchants · payment ops · subscription businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
my.mollie.comin a real browser with your saved login - no setup, no API keys. -
1
Mollie - find new chargebacks and deadlines
mollie.com
WebRun opens Mollie to find new chargebacks and deadlines. - Sign in to Mollie and open the chargebacks view in your dashboard
- List disputes opened since the last run with the reason given for each
- Pull up the original payment: amount, date, method, and customer
- Note any refund already issued on that payment, since that changes the response
- Work out the days remaining before the response window closes
- Check the balance impact so the amount at risk is clear
Done when Every open chargeback has its original payment, reason, and days remaining.
-
2
WhatsApp - send the urgent ones
whatsapp.com
WebRun opens WhatsApp to send the urgent ones. - Message the finance or ops lead about any chargeback with a short response window
- Give the amount, the reason, the customer, and the days left
- Put anything due within two days first
- Send nothing on a morning with no new or near deadline dispute
Done when Every near deadline chargeback has been raised on WhatsApp.
-
3
Telegram - post the full response queue
telegram.org
WebRun opens Telegram to post the full response queue. - Post the full open chargeback queue to your internal finance channel
- Order by days remaining, soonest first, with the amount at risk on each line
- Note which disputes already have evidence gathered and which do not
- Leave the response itself to a human. WebRun never submits evidence or accepts a chargeback
Done when The full deadline ordered queue is in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it respond to a chargeback for me?
No. WebRun never submits evidence, accepts a dispute, issues a refund, or contacts the customer. It builds the queue with the payment details and the deadline, and a human writes every response.
Does it move money or change a payment?
No. It reads chargebacks, payments, refunds, and balances. It cannot refund a payment, initiate a payout, or alter a transaction in any way.
How does it work out the days left?
From the response window on each dispute in Mollie, counted against today's date. Anything due within two days is escalated to WhatsApp, and the full queue in Telegram is ordered soonest first.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.