Automated Shippo Shipping Exceptions Digest
Every morning, WebRun opens Shippo, pulls yesterday's shipments marked delayed or flagged as a delivery exception, blocks a follow-up slot on Google Calendar to work through them, and sends an internal WhatsApp digest to the ops team so exceptions get addressed before more orders ship.
How do I get a daily digest of Shippo shipping exceptions?
WebRun checks Shippo every morning for shipments marked delayed or flagged as an exception the day before. It blocks a follow-up slot on Google Calendar and sends an internal WhatsApp digest to the ops team with the carrier and reason for each, so exceptions get worked before more orders ship out on top of them.
- Exceptions get a dedicated follow-up slot every morning
- The ops team gets a digest instead of scanning Shippo manually
- Resolved shipments drop off the digest automatically
Built for ecommerce operations · fulfillment teams · online retailers · 3PL operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
apps.goshippo.comin a real browser with your saved login - no setup, no API keys. -
1
Shippo - pull yesterday's delayed shipments
goshippo.com
WebRun opens Shippo to pull yesterday's delayed shipments. - Open Shippo and review yesterday's shipment tracking
- Keep shipments marked delayed or flagged as an exception
- Capture the order number, carrier, and exception reason for each
Done when Every delayed or exception shipment from yesterday is listed.
-
2
Google Calendar - block follow-up time
calendar.google.com
WebRun opens Google Calendar to block follow-up time. - Block a 20 minute follow-up slot for the ops team to work the exception list
- Title it with the number of shipments flagged
- Schedule it for later that morning
Done when A follow-up block is on the calendar covering today's exceptions.
-
3
WhatsApp - alert the ops team
whatsapp.com
WebRun opens WhatsApp to alert the ops team. - Send an internal digest to the ops team listing each flagged shipment
- Include the carrier and exception reason
- Never message the customer, only your internal ops line
Done when The ops team has been sent today's exception digest.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the carrier about the delay?
No. WebRun only reads shipment status from Shippo and reports it internally. Contacting the carrier stays with your ops team.
Does it message the customer?
No. The WhatsApp digest only goes to your internal ops team. WebRun never contacts a customer about a shipping delay directly.
What happens once a shipment resolves?
It's read fresh each morning, so a shipment that's back on track simply stops appearing in the next day's digest.
Related templates
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