Get instant alerts when a franchisee fails a brand standards check
When a brand standards failure or field audit exception is logged in FranConnect, WebRun reads the incident details, severity, and responsible location, logs the item to your incident tracker in Google Sheets, and posts an immediate alert to your operations Slack channel so the right team can respond before the issue escalates.
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How do I get instant alerts when a franchisee fails a brand standards check in FranConnect?
When a brand standard failure or audit exception is logged in FranConnect, WebRun immediately reads the incident details, logs them to a Google Sheets incident tracker, and posts an alert to your operations Slack channel. High-severity failures trigger instant individual alerts so your team can respond before problems escalate.
- High-severity brand standard failures trigger a Slack alert within minutes of being logged
- Every incident automatically recorded in Google Sheets with no manual data entry
- Operations team always knows which locations have open compliance issues
Built for franchise operations teams · multi-unit franchisors · franchise field consultants · franchise compliance managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.franconnect.comin a real browser with your saved login - no setup, no API keys. -
1
FranConnect - detect brand standard failure or audit exception
franconnect.com How to Automate FranConnect
WebRun opens FranConnect to detect brand standard failure or audit exception. - Open FranConnect and check the latest field visit reports and compliance flags
- Identify any newly logged brand standard failures, failed audit items, or critical exceptions
- Capture the franchisee name, location, incident type, severity, field consultant, and date logged
Done when Every new brand standard failure or audit exception is identified with full incident details.
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2
Google Sheets - log incident to tracker
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log incident to tracker. - Open the Brand Standards Incident Log sheet
- Add a row for each new incident with franchisee, location, incident type, severity, date, and assigned consultant
- Update the status column for any incidents that have been resolved since the last check
Done when Every new incident is logged in Google Sheets with all required fields completed.
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3
Slack - alert operations team immediately
slack.com How to Automate Slack
WebRun opens Slack to alert operations team immediately. - Post an immediate alert to the operations channel for each high-severity incident
- Include the franchisee name, location, incident type, and a link to the FranConnect record
- For lower-severity items, batch them into a single daily summary message to reduce noise
Done when Operations team is alerted in Slack for every new brand standard failure or audit exception.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the franchisee about the incident automatically?
No. WebRun only alerts your internal operations team in Slack and logs the incident to Google Sheets. Any outreach to the franchisee is initiated by your team after reviewing the alert.
How does it distinguish high-severity from low-severity incidents?
It reads the severity or priority field set in the FranConnect field visit report. High-severity items get an immediate individual Slack alert, while lower-severity items are batched into a daily summary.
Does it track whether incidents are resolved?
Yes. Each run updates the status column in Google Sheets, so your operations team can see which incidents are open, in progress, or resolved without leaving the tracker.
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