Automated Drift Hot Conversation Alerts
Every morning, WebRun opens Drift, reviews every website chat conversation from the day before including which ones asked for a demo, mentioned budget, or requested pricing, saves the full conversation log to Google Drive, and texts the rep on Twilio for any conversation that looks like a genuinely hot lead.
How do I get alerted to hot Drift chat conversations each morning?
Every morning, WebRun opens Drift and reviews the previous day's website chat conversations, noting any that mentioned pricing, budget, or a demo request without a meeting getting booked. It saves the full log to Google Drive and texts the rep on Twilio about hot conversations, so a visitor who was ready to buy does not just sit in a chat transcript.
- Hot conversations get a rep's attention the same morning
- Every chat conversation is preserved in a searchable daily log
- Routine chats do not clutter the alert channel
Built for inbound sales teams · marketing operations · SDR teams · demand generation
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.drift.comin a real browser with your saved login - no setup, no API keys. -
1
Drift - review yesterday's chat conversations
drift.com
WebRun opens Drift to review yesterday's chat conversations. - Open Drift and review chat conversations from the previous day
- Note which conversations mentioned pricing, budget, or a demo request
- Flag conversations that reached a qualified visitor but no meeting was booked
Done when Every conversation from yesterday has been reviewed and any hot signal noted.
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2
Google Drive - save the conversation log
drive.google.com
WebRun opens Google Drive to save the conversation log. - Save the full conversation log to the shared chat folder
- Include the visitor's company where Drift identified one
- Name the file with yesterday's date
Done when Yesterday's conversation log is saved in Google Drive.
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3
Twilio - text the rep about a hot conversation
twilio.com
WebRun opens Twilio to text the rep about a hot conversation. - Text the rep only for conversations flagged as a hot lead
- Name the visitor, their company if known, and the signal that flagged them
- Skip the text for routine or low intent conversations
Done when The rep has been texted about any hot conversation from yesterday.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it reply to website visitors itself?
No. WebRun only reviews conversations Drift already had and reports on them. It never sends a new chat message or reply to a visitor.
What counts as a hot conversation?
One where the visitor mentioned pricing, budget, or asked for a demo but did not end up booking a meeting, so it is worth a rep following up directly instead of waiting.
Does every visitor get texted about?
No, only conversations flagged as hot get a Twilio text. Routine chats still appear in the saved Drive log, just without interrupting a rep.
Related templates
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