Automated Discourse Flagged Topic Logging
Every morning, WebRun opens Discourse, finds topics and posts flagged by members overnight, checks Gmail for any existing support email thread on the same account, and logs each flagged item with that context to a Google Sheet for the moderation team to triage.
How do I keep flagged Discourse topics from being missed by moderators?
WebRun checks Discourse every morning for topics and posts flagged by members overnight, checks Gmail read-only for any related support email thread, and logs each flagged item with that context to a Google Sheet. Moderators start the day with a sorted queue instead of scrolling the flags panel, and every actual moderation decision stays in human hands.
- Moderators start each day with a sorted, complete flag queue
- Flags tied to an open support issue are surfaced with that context
- No overnight flag goes unnoticed between moderator shifts
Built for community managers · forum moderators · developer relations teams · online community platforms
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
discourse.orgin a real browser with your saved login - no setup, no API keys. -
1
Discourse - find flagged topics
discourse.org
WebRun opens Discourse to find flagged topics. - Open Discourse and check the flagged posts and topics queue
- Capture the poster, the flag reason, and a link to the post
- Note how many flags each item has received
Done when Every flagged item from overnight is listed with its details.
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2
Gmail - check for related support threads
gmail.com
WebRun opens Gmail to check for related support threads. - Search Gmail for any existing thread from the same poster's email
- Note if there is an open support conversation covering the same issue
- This is a read-only check. No email is sent or drafted
Done when Each flagged item shows whether a related support thread already exists.
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3
Google Sheets - log the moderation queue
google.com
WebRun opens Google Sheets to log the moderation queue. - Open the moderation queue Google Sheet
- Add a row for each flagged item with the flag reason, link, and email context
- Sort the sheet by flag count so the most-flagged items sit on top
Done when The moderation queue sheet has every overnight flag logged and sorted.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun hide posts or reply on the forum?
No. It only reads flags and logs them to a sheet for your moderators. Every moderation action, like hiding a post or replying, is still taken by a person.
Does it send or read the poster's private email?
It only checks Gmail read-only for an existing support thread tied to the same address, to give moderators context. No email is sent, opened content stays internal.
How are the most urgent flags surfaced first?
Each row in the sheet is sorted by how many flags a post received, so moderators see the most-flagged items at the top every morning.
Related templates
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