Build the appeal queue for denied dialysis claims
Every Monday, WebRun opens Renvio, pulls the week's denied and underpaid dialysis claims, groups them by denial reason and dollar value in a Google Sheet, drafts an appeal packet for each for biller review, and sends the appeal queue to your billing team in Gmail so denials get worked before the deadline.
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How do I automatically build an appeal queue for denied dialysis claims?
WebRun opens Renvio every Monday, pulls the week's denied and underpaid dialysis claims, and groups them by reason and dollar value in a Google Sheet. It drafts an appeal packet for each for biller review and emails the ranked queue to your billing team in Gmail, so denials get worked and submitted before the payer's appeal deadline.
- Denials are ranked by value and deadline every Monday
- Appeal packets are drafted, cutting time to file
- No appeal is submitted to a payer without biller review
Built for dialysis billing teams · renal revenue cycle managers · dialysis AR specialists · nephrology billing staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
renvio.comin a real browser with your saved login - no setup, no API keys. -
1
Renvio - pull denied and underpaid claims
renvio.com How to Automate Renvio
WebRun opens Renvio to pull denied and underpaid dialysis claims. - Open Renvio and pull claims returned as denied, rejected, or underpaid in the past week
- Read the denial reason code, the payer, the claim amount, and the appeal deadline for each
- Capture the patient identifier, date of service, and the supporting documentation already on file
Done when Every recent denied or underpaid claim is captured with its reason code, amount, and appeal deadline.
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2
Google Sheets - group denials by reason and value
google.com How to Automate Google Sheets
WebRun groups denied claims by reason and value in Google Sheets. - Write an appeal worklist in Google Sheets grouping claims by denial reason and payer
- Add the claim amount, the appeal deadline, and days remaining, then sort the highest value and soonest deadline to the top
- Tag denials that share a root cause so recurring issues are visible, not just one-off appeals
Done when The Google Sheet ranks every appealable claim by value and days until the deadline.
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3
Gmail - draft appeal packets and send the queue
gmail.com How to Automate Gmail
WebRun drafts the appeal packets and sends the queue to the billing team in Gmail. - Draft an appeal packet for each claim, a cover letter citing the denial reason and the supporting records, do not send yet
- Send the ranked appeal queue and the drafts to your billing team's Gmail for review
- Leave every payer-facing appeal as a draft for a biller to verify and submit, never filed automatically
Done when Appeal packets are drafted for review and the ranked queue is in the billing team's Gmail.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit appeals to payers on its own?
No. WebRun drafts each appeal packet and ranks the queue, but a biller reviews and submits every appeal. Nothing is filed with a payer automatically, so the final decision on each claim stays with your billing team.
How does it prioritize which denials to work first?
It ranks by claim value and by days remaining until the payer's appeal deadline, using the reason codes and dates in Renvio, so the biggest and most time-sensitive claims sit at the top of the queue.
Is patient and claim data shared outside the clinic?
No. The worklist stays in your own Google Sheets and the packets are drafted in your billing team's Gmail. They are not sent to payers until a biller approves, so patient and claim data stay inside your organization until a human acts.
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