Automated Chili Piper No-Show Recovery
Every morning, WebRun opens Chili Piper, finds the meetings from yesterday that were marked no-show or cancelled, writes a short reschedule text for each prospect and queues it in Twilio unsent, then posts your sales channel in Microsoft Teams a recovery list showing who to win back and which rep owns them.
How do I follow up on sales meeting no-shows every morning?
WebRun reviews yesterday's Chili Piper meetings every morning and pulls out the no-shows and post-booking cancellations. It writes a short reschedule text for each prospect and queues it unsent in Twilio for the owning rep to approve, then posts the recovery list with owners to your Microsoft Teams sales channel.
- Every no-show gets a follow-up attempt the next morning
- Reps approve each text, so nothing goes to a prospect unreviewed
- The no-show rate becomes visible against a weekly average
Built for sales teams · SDR managers · revenue operations · B2B SaaS
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.chilipiper.comin a real browser with your saved login - no setup, no API keys. -
1
Chili Piper - find yesterday's no-shows
chilipiper.com
WebRun opens Chili Piper to find yesterday's no-shows. - Open Chili Piper and list yesterday's booked meetings
- Keep the ones marked as no-show or cancelled after booking
- Capture the prospect name, the company, the assigned rep, the meeting type, and the original time
- Note whether the person has already rebooked, and drop them from the list if they have
Done when Every unrecovered no-show and cancellation from yesterday is listed with its rep and meeting type.
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2
Twilio - queue reschedule texts for approval
twilio.com
WebRun opens Twilio to queue reschedule texts for approval. - Write a short, friendly reschedule text for each prospect that references the missed meeting type
- Queue every message in Twilio as unsent and never send one automatically
- Attach the owning rep's name to each queued message so approval sits with the right person
- Hold the queue until a person reviews and releases it
Done when A queued, unsent reschedule text exists for each no-show, waiting on rep approval.
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3
Microsoft Teams - post the recovery list
microsoft.com
WebRun opens Microsoft Teams to post the recovery list. - Post the recovery list to your sales channel in Microsoft Teams
- Show prospect, company, rep, meeting type, and the original slot for each
- Note that a reschedule text is queued and waiting for that rep to approve
- Include yesterday's no-show count against the running weekly average
Done when The sales channel has today's recovery list with owners named.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text prospects without me approving it?
No. Every reschedule text is queued in Twilio unsent and assigned to the owning rep. A person reads and releases each message, so nothing reaches a prospect on its own.
Can it rebook the meeting in Chili Piper?
No. WebRun reads meeting outcomes only. It never books, moves, or cancels a meeting, and it never changes routing rules or a rep's availability.
What if the prospect already rebooked themselves?
They are dropped from the list. WebRun checks the live booking state in Chili Piper each morning, so anyone with a new meeting on the calendar is skipped.
Related templates
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