How to Automate Momence

Waitlists that fill themselves, sequences on first visits, lapses and abandoned checkouts, and the AI Inbox Agent across texts, email and DMs automate most of a Momence studio. Retreat venues, outdoor-class weather and the statement a visiting teacher expects are outside Momence; an agent like WebRun can work on those.

Written by Aiko Tanabe Product researcher

Reviewed by Priya Raghavan Solutions lead

Updated Sep 10, 2026 · 4 min read

Momence books the retreat as easily as the Tuesday flow class

A yoga studio's income often comes from more than the timetable: a weekend workshop with a visiting teacher, a 200-hour teacher training, a week-long retreat abroad, a library of on-demand classes. Momence is built to sell all of it from one calendar, alongside the heated flow and the reformer privates.

Yoga, Pilates, dance and cycling studios run on Momence, which now carries the name Xplor Momence in its site's footer. A studio draws its room map with a capacity cap and mat spots students pick for themselves, sells memberships, class packs, intro offers and drop-ins, and streams classes live or on demand. Retreats and teacher trainings sell as events and bundles on the same calendar.

Students book in the free Momence app, and one dashboard covers every location and teacher as the studio grows. A small studio can start on the free plan.

A walkthrough of tags in Momence: customer badges, dynamic segments, filtered reports, price rules, and sequences that tag leads and follow up when they have not booked. Video: Intro to Tags in Momence, from Gym CRM Tutorials on YouTube, 19 min.

Retreat venues set deadlines the owner tracks by email

A retreat has a venue, and the venue has deadlines: final numbers, a rooming list, dietary needs, a balance due. The registrations are in Momence, so the owner exports them, matches names to room types and fills in the venue's form or writes it all out in an email, then does it again when two people swap rooms. The owner keeps flights and airport transfers straight from the inbox.

An outdoor class in the park depends on Friday's forecast. The teacher checks the weather on Friday and messages everyone booked with the decision.

A workshop with a visiting teacher ends with a split to work out: ticket sales, any refunds, the agreed percentage, and a statement the teacher can check. The owner usually does it on a Sunday night with the Momence sales report open next to the email that says what percentage was agreed.

A rooming list before the venue asks The retreat's registrations in Momence turned into the venue's rooming list and final numbers, with the reply drafted for the owner.

Rain checks for the park class Saturday's outdoor class set against Friday's forecast, with a move-indoors or cancellation message drafted for the booked students.

Guest-teacher splits worked out A visiting teacher's share of workshop sales totalled from Momence and set out in a statement for the owner to pay.

The AI Inbox Agent answers students in every channel Momence connects

Momence puts mat classes, workshops, courses and privates on one calendar, and its waitlists promote the next student automatically when a spot opens. Sequences fire on what students do, such as a first visit, a lapse or an abandoned checkout. Momence also captures leads from Facebook lead ads and the studio's website and follows them up, and collects reviews by push notification after class.

The AI Inbox Agent works in one inbox for two-way texts, in-app messages, email and Instagram and Facebook DMs. It answers questions about schedules and prices and, with the actions the studio enables, books or changes reservations, adds students to waitlists, updates payment methods and requests eligible refunds, handing anything that needs judgment to staff. Payroll reports break revenue down by instructor, with automated substitutions and role-based staff permissions in the same dashboard.

A retreat venue is a supplier, so its form, its deadline and its balance arrive by email, outside Momence's student inbox. The park class depends on a forecast from a weather site, and a visiting teacher paid a share of one workshop wants a statement showing every ticket and refund behind the number, with the percentage agreed by email.

The owner sends the venue its rooming list a week early

The owner sends the venue its rooming list a week before each deadline: registrations and room types from Momence, laid out the way the venue's form asks, with the dietary notes attendees emailed added to the same rows. When two people swap rooms, the next Monday's version shows it. Two weeks before the venue's balance date, the owner could compare what the retreat has taken in Momence with the venue's invoice from the email thread.

On Friday afternoon the teacher of Saturday's park class reads the forecast and picks between two messages written for everyone on the Momence roster: class moved indoors, or class cancelled. The same check suits a sunrise class on the beach or a rooftop session in summer.

The visiting teacher receives a statement after each workshop, listing every ticket sold and refunded in Momence, the agreed percentage and the total, and the owner pays from it.

Momence Optional payment settings with Ticket tiers open: an initial tier named Base booking (no bed reservation) and a Tier list with Room 1, King Bed at 400 and Room 1, Twin Bed at 200, each for one person in Room 1, plus an Add tier link and Price rules. — Ticket tiers on a sample Momence retreat sell beds by room, so each registration carries a room type such as Room 1, King Bed. Screenshot: Retreats, Tiers, Semesters, Workshops FAQs - Classes on help.momence.com, captured 12 October 2026.

WebRun fills in the venue's form from Momence registrations

Every one of these jobs begins in Momence's registrations or sales. WebRun is an AI agent that works a real Chrome browser, signed in as you. The owner limits its staff login by role, and it pulls those records, checks the forecast site and fills in the venue's form or the email to the venue.

The owner submits the venue's form and pays the visiting teacher, and the teacher sends the rain message; in Momence the agent cancels no class and sends students nothing.

Waitlist fills, review requests, intro-offer nurturing, class coverage alerts and the revenue and attendance reports are the everyday Momence jobs this page sets up.

Questions people ask

Where do the dietary notes come from?

From the emails attendees send the studio, matched to each person's Momence registration, so every note lands on the right row of the rooming list.

Will it cancel the park class if rain is forecast?

No. The teacher decides. Two messages to everyone booked are drafted from Friday's forecast, one moving the class indoors and one cancelling it, and the teacher sends one and changes the class in Momence.

How does a guest teacher know the split is right?

The statement lists every ticket sold and every refund from Momence, then the agreed percentage and the result, so the teacher can check the arithmetic line by line before the owner pays.

Sources

AI Inbox Agent | Momence Describes the Momence AI Inbox Agent: one inbox for two-way texts, in-app messages, email and Instagram and Facebook DMs, answers about schedules, prices and memberships, and enabled actions such as booking, rescheduling, waitlists, membership and payment updates and eligible refunds, with escalation to staff.
Marketing | Momence Explains sequences triggered by client behaviour such as a first visit, a lapse or an abandoned checkout, segmented email and SMS lists, and lead capture from Facebook lead ads, websites and in person.
Yoga studio software | Momence Momence's page for yoga studios: automated waitlists, room maps with capacity caps and mat spot selection, events, retreats and teacher-training bundles, livestream and on-demand video, the free Momence app, payroll reporting and a free starting plan.
Booking and scheduling | Momence Covers classes, courses and workshops on one calendar, waitlists that promote automatically, check-in kiosks and door access, reviews collected after classes by push notification, and several locations in one dashboard.
Business operations | Momence Payroll reports by instructor, role-based staff permissions, automated substitutions and clock-ins, and sales reported on a cash or earned-revenue basis.