How to Automate IndySoft

IndySoft automates the calibration record: every client licence includes calibration, tooling, maintenance, uncertainty and trend analysis, with automated alarms, certificate design and IndyGo mobile scanning. Instruments sent to an outside lab are the blind spot, because their real status sits on that lab's portal. WebRun reads those portals on a schedule.

Every measurement a factory trusts rests on a calibration date

IndySoft is calibration management software. IndySoft EAM tracks calibration, tooling and maintenance for aerospace and defence, automotive, energy, life sciences, oil and gas and manufacturing, and a Commercial Lab Management edition serves the labs those industries send work to.

What lives in it is every measuring instrument an operation depends on, and every date attached. The torque wrench on the line. The micrometer in the inspection room. The pressure gauge on the test rig. Each has a due date, a tolerance, and a certificate proving it read true last time anyone checked.

The reason this matters is enormous. If a gauge is found out of tolerance, every part it measured since its last good calibration is suspect. That is not a paperwork problem. It is a recall conversation, and its size depends on how long the gauge was drifting and how good the records are.

So the record is the product. Measurements mean something only because the record says the instrument was trustworthy at the time.

A gage goes out for calibration and disappears

Plenty of instruments cannot be calibrated in house. They go to an outside lab, and the moment they leave the building the record stops updating itself.

Somebody has to know where it went, when it is due back, and whether it passed. That means signing into the lab's customer portal, or emailing to ask, then downloading the certificate when it appears and filing it against the right asset. Some labs post certificates in days. Some take a month and never mention it.

Running a commercial lab is the same problem inverted. Instruments arrive from customers who want a status they cannot see, a turnaround estimate they have to email for, and a certificate delivered somewhere. Quotes go out and sit. Purchase orders land in a mailbox. Service contracts renew and nobody notices until the work stops arriving.

Either way it is the same afternoon: one person, a list of instruments, and a set of other companies' websites.

The indysoft.com homepage, the app these three jobs run in. IndySoft
Instruments tracked while they are away Third-party lab portals checked daily, so a certificate posted overnight is filed against the right asset that same day.
Out-of-tolerance findings scoped fast The affected asset identified and the work measured since its last good calibration assembled for a metrologist to review.
Due dates that survive the outside lab Anything sitting too long at a supplier surfaced with the days attached, so production waits by choice rather than by surprise.

The calibration schedule only knows what the lab told it

IndySoft handles the inside of this very well, and it is worth setting out how much is included.

Every client licence includes the calibration, tooling, maintenance, uncertainty and trend analysis modules, so uncertainty calculation and trend analysis are not add-ons. Automated alarm setup raises due dates before they land, certificate design lets a lab produce its own format, and real-time metrics give the KPI view. IndyGo handles asset scanning and inventory on mobile devices, with barcoding throughout. For off-site work, Automated Tech Synch keeps a technician's field calibrations in step with the lab. EasyCert lets people browse and download calibration data, and Commercial Lab Management adds work orders and integrated invoicing.

All of that is true of assets IndySoft holds and results somebody entered or synced.

The wall is the one every asset system meets. An instrument sitting at a third-party lab is a row with a status somebody typed. Its actual status is on that lab's portal. The same goes for a customer's purchase order, a supplier's lead time on a replacement standard, and an accreditation body's directory listing exactly what a lab's scope covers. Each is a fact your schedule depends on and cannot see.

An asset that left the building can still be accounted for

The lab's portal holds the real status, and the schedule can carry it the same morning.

Every asset out at a third-party lab checked against that lab's portal each morning, so a certificate posted overnight is filed against the asset that day rather than in a fortnight. Anything overdue at the lab flagged with how long it has been sitting, the number deciding whether production waits or a spare gets pulled.

An out-of-tolerance result treated as the alarm it is: the certificate read, the affected asset identified, and the work measured since its last good calibration assembled for review before anyone asks. Supplier sites checked for lead times on a replacement standard. For a lab, quote follow-ups, customer purchase orders and contract renewal dates gathered from the customers' own systems.

Where the line sits is straightforward. Reading portals, downloading certificates and building lists happens unattended. Marking an asset in tolerance, releasing it to production, issuing a certificate or telling a customer their instrument failed is prepared and waits for the metrologist. A calibration record is a statement about measurement that somebody signs.

Paperwork can travel back on its own

The certificate, the lead time and the scope listing are all somewhere a browser can reach and the schedule cannot. The instrument travelled to the lab and back. There is no reason the certificate has to be carried by hand too.

WebRun is an agent that drives a real Chrome browser, signed in as your technicians are. It opens the calibration lab's portal, a supplier site or a customer's own system, reads what is there, downloads what is ready, and reports what moved and what has not.

It runs on your schedule inside your own private environment. Sessions are not shared between workflows, a workflow can be locked to a named list of domains, and any run can be watched and stopped.

The workflows below are already built, and each one names what it opens.

Questions people ask

Will it mark an instrument as calibrated?

No. It fetches the certificate, files it and reports what the result says. Accepting a calibration, releasing an asset back to production or issuing a certificate is a metrologist's signature, and it stays that way.

Can it download certificates from a lab with no API?

Yes, and that is the usual case. It signs into the lab's customer portal the way your coordinator does, finds what is ready, downloads it and files it against the matching asset.

We use several calibration labs. Is that a problem?

No. A workflow can cover each lab you use, with its own login and its own portal layout, and the results come back as one list of what is out, what came back and what is overdue.

12 ready-made IndySoft workflows

Each one names the apps it touches and the exact steps it takes. Open one to read what it will do, then turn it on.

Automated Calibration Lab Review Request Emails
After a calibration job is completed and the certificate delivered, WebRun drafts a review request email to the customer in Gmail so your team can send it with one click.
IndySoftGmailMailchimp
Automated Calibration Service Reminders to Customers
WebRun checks IndySoft for customers whose instruments are approaching their annual or periodic calibration service window and drafts a re-engagement email in Gmail.
IndySoftGmailTwilio
Automated Calibration Quote Follow-Up Drafts
WebRun finds quotes sent but not accepted in QuickBooks, drafts a polite follow-up email in Gmail for each customer, and logs the status in Google Sheets.
QuickBooksGmailGoogle Sheets
Automated Out-of-Tolerance Calibration Follow-Up Emails
When IndySoft records an out-of-tolerance or failed calibration result, WebRun drafts a clear follow-up email to the customer explaining the finding and the recommended next steps.
IndySoftGmailSlack
Automated Calibration Lab Lead Intake and Routing
When a new enquiry lands in Gmail, WebRun reads it, identifies the instrument type and service needed, logs it in Google Sheets, and pings the right technician or sales rep in Slack.
GmailGoogle SheetsSlack
Automated Calibration Job Status Digest
Every morning, WebRun opens IndySoft, reads the status of all active calibration jobs, and posts a concise digest to your Slack channel so the whole team starts the day aligned.
IndySoftSlack
Automated Instrument Recall and Out-of-Tolerance Alerts
When an out-of-tolerance result or recall flag appears in IndySoft, WebRun immediately notifies the responsible team via Slack and drafts a customer recall notice in Gmail.
IndySoftSlackGmail
Automated Calibration Lab Customer Onboarding
When a new customer is added in IndySoft, WebRun creates a Google Sheets onboarding checklist, drafts a welcome email in Gmail, and notifies the assigned account manager in Slack.
IndySoftGoogle SheetsGmail
Automated Calibration Service Contract Renewal Reminders
WebRun tracks calibration service contracts in Google Sheets, checks customer history in IndySoft, and drafts a renewal proposal email in Gmail 60 days before each contract expires.
Google SheetsIndySoftGmail
Automated ISO 17025 Compliance Deadline Tracking
WebRun monitors your lab's accreditation renewal dates, audit schedules, and proficiency testing deadlines in Google Sheets and alerts the quality team in Slack before each deadline approaches.
Google SheetsSlackIndySoft
Automated Calibration Certificate Delivery Drafts
When IndySoft marks a calibration as complete, WebRun drafts a certificate delivery email in Gmail so your team can review and send it with one click.
IndySoftGmailGoogle Sheets
Automated Calibration Due Date Reminders
WebRun checks IndySoft daily for instruments approaching their calibration due date and drafts reminder emails to asset owners so nothing slips past its interval.
IndySoftGmailSlack

Want one of these running on your own IndySoft?

Show WebRun the process once and it will run it on schedule, in your own private browser environment.