Chase failed 2Checkout subscription payments for you
Every morning, WebRun opens 2Checkout, checks for recurring payments that failed overnight, creates a Trello card for each customer to track the dunning follow up, and messages you on WhatsApp so failed renewals get chased before the subscription lapses.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I track and chase failed 2Checkout subscription payments?
WebRun checks 2Checkout every morning for recurring payments that failed overnight, creates a Trello card for each customer to track the follow up, and messages you on WhatsApp. It never retries a charge or emails the customer itself, so your team can chase failed renewals with a clear queue before the subscription actually lapses.
- Failed payments get a tracked Trello card the same morning
- Retry deadlines get flagged before the subscription lapses
- Successfully retried payments never generate a duplicate card
Built for SaaS billing teams · subscription businesses · ecommerce merchants · billing operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.2checkout.comin a real browser with your saved login - no setup, no API keys. -
1
2Checkout - check failed recurring payments
2checkout.com
WebRun opens 2Checkout to check failed recurring payments. - Open the 2Checkout control panel and check overnight failed payments
- Note the customer, plan, and decline reason for each
- Flag any nearing the end of their retry window
Done when Every failed payment overnight is captured with its detail.
-
2
Trello - create a dunning follow up card
trello.com How to Automate Trello
WebRun opens Trello to create a dunning follow up card. - Create a card for each newly failed payment
- Add the customer, plan, and decline reason to the card
- Skip creating a duplicate if a card already exists
Done when A Trello card exists for every failed payment.
-
3
WhatsApp - message you the alert
whatsapp.com How to Automate WhatsApp
WebRun opens WhatsApp to message you the alert. - Message you the count of new failed payments today
- Flag any nearing the end of their retry window
- Stay quiet on mornings with no new failures
Done when You're messaged the same morning new failures are found.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it retry the charge or email the customer for me?
No. WebRun never sends a payment, issues a refund, or transfers funds on its own. It only reads failed payments and tracks them, leaving any retry or customer email to you or your billing tool.
Will it cancel the subscription if the payment keeps failing?
No. It only creates and tracks the Trello card. Cancelling, extending a grace period, or updating payment details stays a step your team takes in 2Checkout.
What happens once a customer's payment goes through?
It reads the live payment status in 2Checkout each morning, so a card for a customer who has since paid is not recreated.
Related templates
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