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Automated Yotpo Review Request Scorecard

Every Monday, WebRun opens Yotpo, counts the review requests sent last week against the reviews actually received, breaks the result out per product with the star ratings that came in, opens a Trello card for each product starved of social proof, and sends you the scorecard on WhatsApp.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:00 AM WebRunorchestrates each step
1 Yotpo measure requests against reviews
2 Trello open a card per catalog gap
3 WhatsApp send the scorecard
In short

How do I measure how many review requests turn into reviews?

WebRun opens Yotpo every Monday, counts the review requests sent last week against the reviews actually received, and works out the conversion per product. It opens a Trello card for every product starved of social proof and sends you the scorecard on WhatsApp, so the next campaign targets real catalog gaps.

  • Request-to-review conversion is measured per product, not guessed
  • Products with zero reviews get a named owner on a Trello card
  • The Monday scorecard shows the best and worst converting products side by side

Built for ecommerce marketers · DTC brands · Shopify merchants · retention teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.yotpo.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Yotpo - measure requests against reviews
    yotpo.com
    WebRun in Yotpo: measure requests against reviews
    WebRun opens Yotpo to measure requests against reviews.
    • Open Yotpo and count the review requests sent in the last seven days
    • Count the reviews received in the same period and match them back to the products requested against
    • Work out the conversion rate per product: requests sent against reviews landed
    • Capture the star ratings that came in so volume and sentiment are read together
    • Note products with requests going out and nothing coming back

    Done when Every product has a request count, a review count and a conversion rate.

  3. 2
    Trello - open a card per catalog gap
    trello.com
    WebRun in Trello: open a card per catalog gap
    WebRun opens Trello to open a card per catalog gap.
    • Open a card on your marketing board for each product below your conversion floor
    • Put the request count, review count and current star average in the card description
    • Add a card for any product with no reviews at all so the gap is owned by a person
    • Skip products that already have an open card from a previous week

    Done when Every catalog gap has a Trello card with its numbers attached.

  4. 3
    WhatsApp - send the scorecard
    whatsapp.com
    WebRun in WhatsApp: send the scorecard
    WebRun opens WhatsApp to send the scorecard.
    • Send yourself the week's scorecard: total requests sent, reviews received and the overall conversion
    • List the three best converting products and the three worst
    • Name the products with zero reviews so the next campaign has a target

    Done when You have this week's review request scorecard on WhatsApp.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.yotpo.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Review scorecard · WhatsApp
OutputWhat each run produces - A per-product scorecard of review requests sent, reviews received, conversion rate and star ratings, with the catalog gaps named.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send review requests to customers?

No. WebRun only measures the requests you already send and the reviews they produced. It never emails a customer, never publishes a review reply, and never launches a campaign on its own.

Where does the output go?

Two internal places you own: Trello cards on your marketing board for each catalog gap, and a WhatsApp scorecard to you. Nothing is posted publicly or shown to shoppers.

What counts as a catalog gap?

A product below the conversion floor you set, or one with no reviews at all despite requests going out. Both get their own Trello card with the request count, review count and star average attached.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.