Automated Worldline Decline Rate Alerts
Every hour, WebRun opens the Worldline merchant portal, calculates today's transaction decline rate and compares it to your normal baseline, posts the rate and top decline reasons to Telegram, and texts the on-call engineer through Twilio only when the rate more than doubles.
How do I get alerted when my Worldline decline rate spikes?
WebRun checks the Worldline merchant portal every hour, calculates the transaction decline rate, and compares it to your normal baseline. It posts the rate and top decline reasons to Telegram every run, and texts the on-call engineer through Twilio only when the rate more than doubles, so a real payment outage gets noticed fast.
- Decline rate spikes get caught within the hour
- Only genuine outages trigger an SMS, cutting alert fatigue
- Top decline reasons are surfaced automatically each run
Built for payments engineering teams · merchant operations · ecommerce platforms
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
worldline.comin a real browser with your saved login - no setup, no API keys. -
1
Worldline - check today's transaction decline rate
worldline.com
WebRun opens Worldline to check today's transaction decline rate. - Open the Worldline merchant portal and pull today's authorized and declined transaction counts
- Calculate the decline rate for the day so far
- Compare it against your normal baseline rate
Done when Today's decline rate is calculated and compared to baseline.
-
2
Telegram - post the decline rate alert
telegram.org
WebRun posts the decline rate alert in Telegram. - Post the current decline rate and top decline reasons to the payments Telegram channel
- Include the comparison to baseline
Done when The payments team has the decline rate update in Telegram.
-
3
Twilio - text the on-call engineer for a spike
twilio.com
WebRun texts the on-call engineer through Twilio for a spike. - Send an SMS to the on-call engineer only if the decline rate is more than double the baseline
- Skip the text if the rate is within normal range
Done when Only a genuine spike triggers an SMS to the on-call engineer.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What counts as a spike?
More than double your normal baseline decline rate. That is the only case that also triggers a Twilio SMS to the on-call engineer, everything else stays in the Telegram update.
Will WebRun refund declined customers or resend a charge?
No. WebRun only monitors the decline rate and reports on it. It never issues a refund, resends a charge, or moves money. Any fix to a declined transaction is left for your team to make.
Does it explain why transactions are declining?
It lists the top decline reasons reported by Worldline alongside the rate, so your team has a starting point instead of just a number.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.