Automated Web.com Site Issue Handoff
Every morning, WebRun opens Web.com, reads the site's current status and any reported issues, adds a calendar entry describing what needs fixing, and hands it off to a teammate in Microsoft Teams so an issue never sits unassigned.
How do I hand off a Web.com site issue to my team without it getting lost?
WebRun reads your Web.com site's status every morning, noting any reported issue like a broken page or failed publish, and writes a clear task in a calendar entry describing what needs fixing. It hands that off to a teammate in Microsoft Teams, so a site issue always reaches a specific person, instead of sitting unassigned.
- Site issues get a same day, specific handoff instead of sitting unassigned
- A teammate always makes the actual fix, never WebRun
- Every issue is documented before it's handed off
Built for Small business owners · web agencies · IT support teams · freelance web developers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.web.comin a real browser with your saved login - no setup, no API keys. -
1
Web.com - read site status and reported issues
web.com
WebRun reads site status and reported issues in Web.com. - Open the Web.com site builder dashboard and read the current site status
- Note any reported issue, like a broken page or failed publish
- Capture enough detail to describe the problem clearly
Done when Every reported issue is identified with its detail.
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2
Google Calendar - log what needs fixing
calendar.google.com
WebRun logs what needs fixing in Google Calendar. - Add a calendar entry describing what needs fixing
- Include the page or feature affected
- Leave the entry as a task record, not a fix
Done when A clear, specific task entry exists for every issue.
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3
Microsoft Teams - hand it to a teammate
microsoft.com
WebRun hands the issue to a teammate in Microsoft Teams. - Post the issue to the team channel and tag the right teammate
- Link to the calendar entry with the full detail
- Never edit the site directly. WebRun only prepares the handoff
Done when A teammate has a clear, actionable issue handoff in Teams.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun fix the site issue itself?
No. WebRun only reads the site's status and writes up what needs fixing. Making the actual edit in Web.com stays a manual step a teammate takes.
Why write it up instead of just tagging someone?
A clear, specific description means the teammate can start fixing immediately instead of first having to reproduce or diagnose the issue.
What counts as a reported issue?
Anything the Web.com dashboard shows as a problem, like a broken page or a failed publish, gets written up and handed off the same morning it's seen.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.