KORONA POS Automated Refund Exception Alerts
Every morning, WebRun opens KORONA POS and reviews all refunds processed the prior day, checking each against your configured policy rules including maximum refund amount, required reason code, and same-cashier restrictions. Any refund that violates a rule is flagged with the cashier name, transaction detail, and the rule it broke, and a Telegram message is sent to the manager for immediate review.
How can I automatically flag refund policy exceptions at my smoke shop?
Every morning, WebRun reviews all refunds processed in KORONA POS the prior day, checks each against your configured policy rules including amount limits, required reason codes, and same-cashier restrictions, and sends a Telegram alert to the manager listing every exception with the cashier name and rule breached. Policy-compliant days get a clean confirmation message.
- Every refund exception surfaces to the manager the morning after it occurs
- Policy rules are checked automatically so no exception relies on cashier self-reporting
- A clean-day Telegram confirmation confirms the workflow ran even when no flags are raised
Built for smoke shop owners · vape shop loss prevention managers · tobacco retail operations managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
koronapos.comin a real browser with your saved login - no setup, no API keys. -
1
KORONA POS - review refunds against policy rules and flag exceptions
koronapos.com
WebRun opens KORONA POS to review refunds against policy rules and flag exceptions. - Open KORONA POS and navigate to the refund and return report for the prior day
- For each refund, check the amount against your maximum single-refund limit
- Check whether a reason code was entered for every refund
- Flag any refund processed by the same cashier who made the original sale, if that is against your policy
- Flag any refund on a transaction older than your return window policy allows
- Compile the list of exception refunds with the cashier name, amount, reason, and rule breached
Done when All refund exceptions from the prior day are identified and documented.
-
2
Telegram - send the exception list to the manager for review
telegram.org
WebRun opens Telegram to send the exception list to the manager for review. - Format the exception list as a concise Telegram message with one entry per flagged refund
- Include the cashier name, refund amount, reason code or lack of one, and the specific rule breached
- Send to the manager's Telegram account or store management group for immediate review
Done when The refund exception list is delivered to the manager in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What refund policy rules does it check?
You configure the rules when setting up: for example, flag refunds over $50, flag any refund with no reason code, and flag refunds processed by the same cashier who completed the original sale. WebRun applies exactly the rules you define.
Does it reverse or block any refunds automatically?
No. WebRun only flags exceptions and alerts the manager in Telegram. Reversing or investigating a refund is a human decision, and no transaction is changed by WebRun.
What if all refunds that day were within policy?
If no exceptions are found, WebRun sends a brief Telegram message confirming all refunds were within policy. You always get a message, so silence never means it did not run.
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