Automated Pelvic Floor Referral Intake
Throughout the day, WebRun reads new physician referrals arriving in Updox, creates or updates the patient chart in athenahealth with the referring provider and diagnosis, flags whether the reason for referral should add a baseline urodynamics test in Laborie to the first visit, and drafts a referral acknowledgement for staff to review and send.
How do I automatically intake and route inbound pelvic floor referrals?
WebRun reads new physician referrals arriving in Updox throughout the day, creates or updates each patient's chart in athenahealth with the referring provider and diagnosis, and flags whether the reason for referral calls for baseline urodynamics testing in Laborie at the first visit. It drafts a referral acknowledgement for staff to review and send, so no inbound referral sits unworked.
- Every referral becomes a ready-to-book chart the same day it arrives
- Testing needs are flagged before the first visit instead of during it
- Referring offices get a prompt, staff reviewed acknowledgement
Built for urogynecology clinics · FPMRS practices · referral intake coordinators · front desk scheduling staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.updox.comin a real browser with your saved login - no setup, no API keys. -
1
Updox - read new physician referrals
updox.com
WebRun reads new physician referrals arriving in Updox. - Open Updox and scan for new incoming referral faxes and secure messages
- Identify referrals for prolapse, incontinence, or other pelvic floor complaints
- Capture the patient, referring provider, practice, and diagnosis for each
Done when Every new physician referral is identified with its patient and referring provider captured.
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2
athenahealth - create the patient chart
athenahealth.com
WebRun creates the patient chart in athenahealth. - Search athenahealth for the patient to avoid creating a duplicate chart
- Create a new chart, or update the existing one, with the referring provider and diagnosis
- Mark the chart as a new referral awaiting an intake call
Done when Every referred patient exists in athenahealth with the referring provider and diagnosis recorded.
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3
Laborie - flag whether testing should be added
laborie.com
WebRun flags whether baseline urodynamics testing should be added in Laborie. - Review the stated reason for referral against your practice's criteria for baseline urodynamics testing
- Flag the chart if the referral, such as suspected occult stress incontinence with prolapse, calls for testing at the first visit
- Leave the final testing decision to the provider at intake
Done when Every new referral is flagged for or against adding baseline urodynamics testing to the first visit.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the referral acknowledgement to the referring office without me?
No. WebRun drafts the acknowledgement and leaves it queued in Updox. A staff member reviews it and sends it, so no message about a referred patient leaves the practice unapproved.
How does it avoid creating a duplicate patient chart?
It searches athenahealth for the patient before creating a chart, matching on name and details, and updates the existing record instead of adding a duplicate when it finds one.
How does it decide if baseline urodynamics testing should be added?
It checks the stated reason for referral against your practice's own criteria, such as suspected occult stress incontinence alongside prolapse, and flags the chart for the provider to make the final call at intake.
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