Automated Tamara Refund and Dispute Alerts
Every few hours, WebRun opens the Tamara merchant portal, checks for new refund and dispute requests, logs each one in Airtable with the order and amount, and creates a review task in Notion so nothing sits unresolved past Tamara's response window.
How do I track and review Tamara refund and dispute requests?
WebRun checks your Tamara merchant portal every few hours for new refund and dispute requests, logs each one in Airtable with its order, amount, and deadline, and creates a review task in Notion. It never approves a refund or moves money itself, so every request reaches a human reviewer well before its response window closes.
- Refund and dispute requests get a reviewer well before the deadline
- Every open request is tracked in one place instead of the portal alone
- Nothing lapses unanswered past Tamara's response window
Built for merchants using Tamara · ecommerce customer service teams · BNPL merchant partners · finance operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
tamara.coin a real browser with your saved login - no setup, no API keys. -
1
Tamara - check refund and dispute requests
tamara.co
WebRun opens Tamara to check refund and dispute requests. - Open the Tamara merchant portal and check for new refund or dispute requests
- Capture the order reference, amount, and reason given
- Note the deadline Tamara shows for responding
Done when Every new refund or dispute request is captured with its deadline.
-
2
Airtable - log each request
airtable.com
WebRun logs each request in Airtable. - Add a row for each new request with the order, amount, and deadline
- Leave a status column open for the outcome
- Skip any request already logged from an earlier check
Done when The Airtable base lists every open refund and dispute request.
-
3
Notion - create the review task
notion.so
WebRun opens Notion to create the review task. - Create a review task for each new request with its deadline
- Link back to the Airtable row for full detail
- Leave the decision on the refund or dispute to the reviewer
Done when Every open request has a review task in Notion.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun approve the refund or move money?
No. WebRun never sends a payment, issues a refund, or transfers funds on its own. It only logs the request and assigns it for review, leaving the refund decision to a human.
Does it track the deadline for responding?
Yes. It captures the response deadline Tamara shows for each request and includes it in both the Airtable row and the Notion task so nothing lapses unanswered.
Will a request get logged twice?
No. It checks the Airtable base before adding a row, so a request already logged from an earlier check is skipped.
Related templates
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