Automated Synchrony Bank Dispute Handoffs
Every morning, WebRun signs in to Synchrony Bank, checks recent activity for a charge you have marked unfamiliar or a promotional financing deadline coming due, archives the statement to Google Drive as evidence, and texts the teammate responsible through Twilio so it gets a same-day look.
How do I hand off a disputed Synchrony Bank charge for review?
WebRun checks your Synchrony Bank account every morning for a charge marked unfamiliar or a promotional financing deadline coming due, archives the relevant statement to Google Drive, and texts the responsible teammate through Twilio to review it. It never disputes a charge or moves money itself, so flagged activity gets a same-day human look.
- Flagged charges reach a reviewer the same morning
- Every review has a documented statement to point to
- Promotional financing deadlines get caught before they expire
Built for Synchrony Bank cardholders · small business owners · finance teams · bookkeepers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.synchronybank.comin a real browser with your saved login - no setup, no API keys. -
1
Synchrony Bank - flag the unusual charge
- Sign in to Synchrony Bank and review recent account activity
- Flag any charge you have marked unfamiliar or a promotional financing deadline coming due
- Capture the amount, date, and description
Done when The flagged charge or deadline is captured with its details.
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2
Google Drive - archive the statement
drive.google.com
WebRun archives the statement in Google Drive. - Save a copy of the relevant statement page to the shared Drive folder
- Name the file with the account and date for easy reference
- Leave the original statement in Synchrony untouched
Done when A copy of the statement is archived in Google Drive.
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3
Twilio - text the teammate to review
twilio.com
WebRun uses Twilio to text the teammate to review. - Text the teammate responsible for account review
- Include the amount, date, and a link to the archived statement
- Leave the decision on the charge to them
Done when The responsible teammate has been texted with the flagged charge's details.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun dispute the charge or move money on my behalf?
No. WebRun never sends a payment, issues a refund, or transfers funds on its own. It only flags the charge, archives the evidence, and hands the review to a teammate to act on.
Who gets texted about a flagged charge?
The teammate you've set as responsible for account review. WebRun texts them directly through Twilio with the amount, date, and a link to the archived statement.
Does it flag every purchase or just unusual ones?
Just the ones you've marked unfamiliar plus any promotional financing deadline coming due. Routine, recognized charges are left alone.
Related templates
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