Automated Loop Returns Refund Approval Queue
Every morning, WebRun opens Loop Returns, pulls every refund request sitting in the approval queue, ranks them by age and order value, and posts a prioritized Slack digest so your team knows exactly which refunds to clear first before SLAs breach.
How do I automatically monitor and prioritize my refund approval queue?
WebRun opens Loop Returns every morning, pulls every refund request waiting for approval, and posts a Slack digest ranked by age and order value. Requests older than two business days are flagged as overdue, giving your team a clear starting point so no refund sits unprocessed and no SLA quietly breaches.
- Overdue refund approvals are flagged before SLAs breach
- Team opens Slack each morning to a ranked, ready-to-act queue
- No manual Loop Returns check needed to know what to process first
Built for ecommerce brands · DTC retailers · Shopify merchants · returns operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.loopreturns.comin a real browser with your saved login - no setup, no API keys. -
1
Loop Returns - pull pending refund approvals
loopreturns.com
WebRun opens Loop Returns to pull pending refund approvals. - Open Loop Returns and navigate to the refund approval queue
- Capture each pending request: customer, order value, return reason, and days waiting
- Sort by days waiting descending, then by order value descending
Done when All pending refund approvals are listed and ranked by age and value.
-
2
Slack - post prioritized approval queue
slack.com
WebRun opens Slack to post prioritized approval queue. - Post the ranked queue as a Slack message in the returns ops channel
- Flag any request waiting more than two business days as overdue
- Include a count of total pending requests and the oldest item's age
Done when The prioritized refund queue is live in Slack for the team to act on.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun approve or issue refunds on its own?
No. WebRun only surfaces the queue and flags overdue requests in Slack. All refund approvals and issuances are performed by your team in Loop Returns.
What counts as overdue?
Any refund request waiting more than two business days is flagged as overdue in the Slack digest. You can adjust that threshold during setup.
What if the queue is empty?
WebRun posts a brief confirmation that no approvals are pending, so your team always gets a clear signal whether action is needed or not.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.