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Automated Loop Returns Daily Digest

Every morning, WebRun opens Loop Returns, pulls yesterday's return volume, the split between refunds, exchanges, and store credit resolutions, and the top three return reasons, then posts a clean daily digest to your Slack channel so the whole team starts the day with the same picture.

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Runs on WebRun · Strict Lockdown policy
Every day at 7:00 AM WebRunorchestrates each step
1 Loop Returns pull yesterday's returns summary
2 Slack post daily returns digest
In short

How do I get a daily summary of my returns volume and resolution mix each morning?

WebRun opens Loop Returns every morning and pulls the previous day's total return volume, the breakdown between refunds, exchanges, and store credit resolutions, and the top three return reasons. It then posts a concise digest to Slack so the whole operations team starts each day with a shared, accurate picture without opening Loop Returns manually.

  • Entire team shares the same returns picture at the start of every day
  • No manual Loop Returns login needed to check yesterday's volume
  • Resolution mix trends are visible daily before they become surprises

Built for ecommerce brands · DTC retailers · Shopify merchants · operations managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.loopreturns.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Loop Returns - pull yesterday's returns summary
    loopreturns.com
    WebRun in Loop Returns: pull yesterday's returns summary
    WebRun opens Loop Returns to pull yesterday's returns summary.
    • Open Loop Returns and navigate to the Returns dashboard
    • Filter to yesterday's date range and capture total return count
    • Record the resolution breakdown: refund count, exchange count, store credit count
    • Identify the top three return reasons by volume for the day

    Done when Yesterday's volume, resolution mix, and top reasons are captured.

  3. 2
    Slack - post daily returns digest
    slack.com
    WebRun in Slack: post daily returns digest
    WebRun opens Slack to post daily returns digest.
    • Format a short daily digest with total returns, resolution breakdown, and top three reasons
    • Include a day-over-day volume comparison if available
    • Post to the returns ops Slack channel

    Done when The daily returns digest is posted to Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.loopreturns.com
ScheduleRuns automatically on this cadence
Every day at 7:00 AM
DeliveryHow each run's result reaches you
Daily digest · Slack
OutputWhat each run produces - A daily Slack digest with previous day return volume, refund/exchange/store-credit split, and top three return reasons.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it contact customers or send any external messages?

No. WebRun only posts an internal Slack digest for your ops team. No customer-facing messages are sent.

What if Loop Returns shows zero returns yesterday?

WebRun still posts the digest confirming zero returns, so the team always receives a clear daily signal and never has to wonder if the automation ran.

Can I add more metrics to the digest?

Yes. During setup you can tell WebRun which Loop Returns metrics to include, such as average resolution time or pending count, and it will add them to the daily summary.

Keep going

Related templates

Automated Loop Returns Customer Status Update Drafts
Every morning, WebRun checks Loop Returns for returns that have changed status overnight, drafts a status update email for each customer, and queues them in Gmail as unsent drafts for your team to review and send.
Loop Returns›Gmail
Automated Loop Returns Exchange Upsell Digest
Every morning, WebRun scans Loop Returns for open return requests and flags customers who are eligible for an exchange upsell, then logs them to a Google Sheet so your CX team can follow up.
Loop Returns›Google Sheets
Automated Loop Returns Fraud Risk Flagging
Every morning, WebRun scans Loop Returns for return requests that match fraud risk signals, logs them to a Google Sheet, and alerts your team in Slack so suspicious requests are held for human review.
Loop Returns›Google Sheets›Slack

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