Automated RDN Lender SLA Breach Alerts
Every 2 hours, WebRun opens RDN, checks each open assignment against its lender's required update window, drafts a catch up note for any breach, and posts your team a Slack alert so a human can post it and confirm the case is current.
How do I catch a lender SLA update breach before it damages the relationship?
WebRun checks every open RDN assignment every 2 hours against its lender's required update window, commonly 24 or 48 hours. Any assignment past its window gets an urgent Slack alert with a drafted catch up note attached, ready for a person to review and post into RDN, plus a logged entry in your SLA compliance record.
- Update breaches surface within 2 hours instead of at the next audit
- Every alert comes with a drafted catch up note ready to review
- A compliance log proves the breach was caught and fixed
Built for repossession agency owners · compliance managers · account managers handling lender relationships
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.recoverydatabase.netin a real browser with your saved login - no setup, no API keys. -
1
RDN (Recovery Database Network) - check each assignment against its SLA window
recoverydatabase.net
WebRun opens RDN (Recovery Database Network) to check each assignment against its SLA window. - Open RDN and pull open assignments for lenders with a set update SLA, commonly every 24 or 48 hours
- Check the timestamp of the last status note on each
- Flag any assignment past its lender's specific window
Done when Every open assignment has been checked against its own lender's update SLA.
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2
Slack - alert the team to breaches
slack.com
WebRun opens Slack to alert the team to breaches. - Post an urgent alert for each breached assignment naming the lender and how far past the window it is
- Draft the catch up status note text for the case, pulling the latest known details from RDN
- Leave the draft note in the Slack message for a person to review and post into RDN
Done when Every breach has an alert and a drafted catch up note waiting for a human to submit.
-
3
Google Sheets - log the breach for the record
google.com
WebRun opens Google Sheets to log the breach for the record. - Open the SLA compliance log
- Add a row for the breach with the lender, assignment, and how long it ran past the window
- Mark it resolved once the catch up note is confirmed posted in RDN
Done when The compliance log has a record of every breach and whether it's been resolved.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it post the catch up update to RDN on its own?
No. It drafts the catch up note and puts it in the Slack alert, but a person on your team reviews it and posts it into RDN. Lender facing records always go through a human before they're submitted.
How does it know each lender's SLA window?
You set the update window per lender when you turn this on, since contracts vary, commonly 24 or 48 hours. WebRun checks each open assignment's last note against its own lender's number.
What counts as resolved in the compliance log?
A breach is marked resolved once your team confirms the catch up note has actually been posted in RDN, not just drafted. That keeps the log an honest record of what lenders can actually see.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.