Automated Remitly Pending Transfer Tracking
Every morning, WebRun opens Remitly, checks transfers still marked pending or processing, creates a Trello card for anything more than a day old, and posts the list to Microsoft Teams so support can follow up before the recipient asks where the money is.
How do I track and chase pending Remitly transfers?
WebRun checks Remitly every morning for transfers still pending or processing, cards anything more than a day old in Trello, and posts the list to Microsoft Teams for support. It never resends a transfer or issues a refund itself, so stalled transfers get chased before the recipient has to ask where the money is.
- Stalled transfers get a Trello card after a day instead of going unnoticed
- Support sees the oldest transfers first, not a random list
- Arrived transfers drop off the board automatically
Built for remittance businesses · customer support teams · money transfer operations · finance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.remitly.comin a real browser with your saved login - no setup, no API keys. -
1
Remitly - check pending transfer status
- Open Remitly and list transfers still pending or processing
- Check the current status and time sent for each
- Note the amount and destination
Done when Every pending transfer's status and age is captured.
-
2
Trello - card anything over a day old
trello.com
WebRun opens Trello to card anything over a day old. - Create a card for any transfer pending more than a day
- Add the amount and destination to the card
- Move a card to arrived once it clears
Done when Every stalled transfer has a Trello card.
-
3
Microsoft Teams - post the list
microsoft.com
WebRun opens Microsoft Teams to post the list. - Post the stalled transfer list to the support channel
- Sort by longest pending first
- Leave the follow up with the recipient to support
Done when Support has today's stalled transfer list in Teams.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it resend the transfer or issue a refund itself?
No. WebRun never sends a payment, issues a refund, or transfers funds on its own. It only tracks status and flags what's stalled, leaving any resend or refund to your team and Remitly.
How does it define stalled?
Anything still pending or processing more than a day after being sent gets a Trello card, so slow transfers get chased before the recipient has to ask.
What happens once a transfer arrives?
The next run reads the live status from Remitly and moves the matching card to arrived, so completed transfers drop off the active board.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.